Extremely dissatisfied. First, we went to the front desk, and they informed us we needed to purchase insurance and other fees. When we declined, the staff was very displeased with us. Then, our tire got punctured on the road, and we requested a tire change. They just gave us a different car. When returning the car, we received nothing. When we realized something was wrong and approached them, we waited for three hours. Up to now, I haven't gotten my refund, and I don't know what to do.

It was okay, but they didn't inform us that the pick-up office was closed, which is not very considerate.

The city center location is near the Louvre, the service was quick, and the staff were very friendly.

The staff at the company were very friendly.

Pathetic pick up experience. The designated pick up location was closed with a note that it is moved. We had to go to another location and wasted 2-3 hours ! The lady on the counter was extremely rude. The car was in bad condition !