Back home to Nash!

When I arrived on time to pick up my rental, Advantage did not have any cars. Instead I was told that there was a two hour "waiting list" and that they would call me when a car was available. The staff was nice during what I'm sure was a frustrating day for them, but ultimately Advantage failed at the one thing I counted on them to do: give me a car that I had reserved (and prepaid for!).

I waited longer than necessary to pick up the car. There was only one attendant at the counter. It was a 11:00pm pick up.

the counter person a jerk would not even look at printed confirmation and really didnt even want me at his counter ,even tride to send me to another rental company ,it wasnt until i showed him the writing on confirmation ,was advantage that he got me a car ,just to let you know this clown would not work in any of my companies. I have rented from your company for over 10 years with no problems until this trip .I still cant beleave this jerk worked for advantage .

Friendly staff.

Shouldn’t be asking to print all those papers since all the information is in the app ( had to get new ink for my printer).

Las personas en los ostradores no son muy amigables siempre tratan de vender mas cosas e incluso decirte que si no las compras es casi que obligatorio, Hay que saber muy bien el proceso, incluso con los Toll, me dijeron que el sunpass no funcionaria si no lo compraba con ellos, cosa que es absurda, es muy facil de programar.

Me ayudaron mucho para clarificar los seguros del carro, y las cosas que deberia o no comprar, y la utilidad.