Good service

The pick up agent tried to fool me that all gas stations would be empty by the time I return the car to convince me to purchase the gas from them.

I was disappointed in the condition of the car. The fuel was only 7/8 full and it was diesel. I was not told it was a diesel car at check in and might have rejected it because of the difficulty finding diesel fuel. The tire inflation light was on when I got the car and I had to take it to be filled and reset the sensors. Finally, there was trash in the trunk. I rent a car because I do not want to maintain it. My experience with EZ rent was excellent, but this car was not ready to be released.

The Easyrentcars process was easy and straightforward.

The shuttle was very late picking us up. After the person at the desk spent 15 minutes trying to upgrade me to a more expensive car she spent just as long persuading me with hard sell tactics that I needed more insurance. Being tired after a 10.5 hour flight I lost the will to argue and then paying for the extra insurance and deposit was equally stressful. When we first saw the car the outside was dirty and had damage to the front bumper. It was the only car available so we had no choice but to take it. In all it was a very unpleasant experience.

The cup holders in the car were very dirty, sticky and disgusting

Like: Easy checkin and return. Easy rent cars had the cheapest rate, even less than car rental company, by hundreds.
Dislike: Mazda cx3 was a terrible car. Very small, minimal leg room. Trunk can only fit 2 carryon sized suitcases.