excellent

We were supposed to get my Mitsubishi outlander , but we didn’t get that car . We got Toyota Tarago .. This is unfair ..

We were supposed to get my Mitsubishi outlander , but we didn’t get that car . We got Toyota Tarago .. This is unfair ..

Great car, easy to deal with.

Very friendly staff willing to waive extra charges for returning the car one hour late. very clear on all invoices

extremely helpful online help with quick response. change the price to desired value automatically

We had an extremely friendly representative who took us through the whole rental.

We waited in line for 30 minutes and by the time we were seen, it was already later then the time we booked the car for. Alamo told us they had a car but needed to go clean it first so it would be even longer. We couldn't wait as we were hurry to get to our destination so took the car not fully cleaned which was fine luckily - the man at the desk said to bring the car back at 6/8 (three quarters) full of fuel due to the inconvenience of the car not being clean which was great. On returning the car, it was 7/8 full of fuel and the man there questioned us and we stood around for 10 minutes trying to explain what had happened and that we didn't have to bring it back full. He eventually took our word for it but it was frusterating that nothing was documented online to support this information. We have another booking with Alamo in a few weeks and think we will cancel due to the service.