Dislike: They tried to take £700 + from my credit card because I didn't need to take their policy ( I have fully comprehensive insurance for all vehicles driven) even though the small print mentioned only £200
Like: convenient and courteous Dislike: They tried to take £700 + from my credit card because I didn't need to take their policy ( I have fully comprehensive insurance for all vehicles driven) even though the small print mentioned only £200
“Everything was very good apart from hassle at the counter”
About Keddy by Europcar:6.0/10
The car was as expected but the counter staff were not. They tried to push me into extra insurance. Which I didn't need and indicated I could not get the car unless I agreed to the insurance. After I contacted customer service it was resolved. Not what you need after a 12 hour flight and need to make an appointment.
Mucha lentitud a la hora de entregarnos el coche.
El hecho de tener que entregar el coche fuera de la hora de recogida en alquileres de corto tiempo es un problema porque entregarlo antes supone un perjuicio para quien lo alquila.
Las alternativas no son buenas o costosas.
En mi caso no tuve mas remedio que llevar mi coche al aeropuerto pagando el coste de entrega en oficina diferente
Pero tengo que decir a su favor que en este momento parece que me han retirado el cargo en la tarjeta.
Customer service at pickup was dreadful. Wasted over an hour. Tyre pressure warning after driving for 10 minutes, had to deal with this myself after ringing the incident line. Not a good experience and have registered a complaint.
About QEEQ:10.0/10
Fine
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reccomended
Dislike: They tried to take £700 + from my credit card because I didn't need to take their policy ( I have fully comprehensive insurance for all vehicles driven) even though the small print mentioned only £200
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