Excellent

C'était la deuxième fois que j'utilisais cette compagnie et chaque fois, j'ai été satisfait...

Car was a huge disappointment. Low windshield wiper fluid at pick up. Asked employee as I was checking out about low fluid, just shrugged her shoulders. Called customer service to complain about the car and low fluid. No help, stated would message rental desk at Dallas airport. Huge waste of my time. Will never rent a car from you again. Last experience was excellent. No customer service.

Like: Fast, great service
Dislike: No attendant in parking lot to check car out or in. Mileage was wrong on contract so had to spend time taking photos and call in to the 1-800 # to make sure everything would be ok.

Like: Vehicle was clean with no problems. Plenty of room for the car size rental.
Dislike: Not enough agents available to assist customers.

Like: Got upgraded to a better car as they didn't have the one I booked back in yet.
Dislike: They like to hard sell, even after telling them that I had insurance & liability coverage through my travel insurance they kept trying to sell it and a bunch of other add-ons that weren't needed, got the impression that the clerk was upset with me when I didn't take any of the add ons.