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Thrifty Car Rental
A Trusted QEEQ Partner
Established in 1958, Thrifty is one of the largest car rental companies in the world, operating 472 locations in the US and Canada. The Thrifty brand has 589 storefronts in 77 countries and territories that cater to cost-conscious business and leisure travelers. It has received numerous awards around the world in every aspect including corporate social responsibility and customers services. QEEQ partnered with Thrifty to guarantee you the best price and first-grade service on a Thrifty rental.
Various Cars to Rent around the World
Thrifty serves you with a variety of car rentals wherever you travel. Whether you are on a business trip or a leisure vacation, Thrifty provide no-fuss car rental service. You can rent a car at the major airport upon arrival or just visit the rental counter downtown quickly and conveniently.
Thrifty: Now that’s Thrifty thinking.
Thrifty not only strives to offer the best driving experience to customers but also tries its best to practice the corporate responsibility driven by a global vision called the Living Journey. Apart from auto-waste and tire recycling, Thrifty, consistent with its parent company Hertz, tries hard to innovate in giving convenient access to fuel-efficient, low-emission and alternative fuel travel solutions.
/10
Vehicle condition
0.0Vehicle cleanliness
0.0Spaciousness
0.0Counter staff
0.0Pick-up location
0.0Drop-off location
0.0Pick-up time
Drop-off time
10
Excellent
Excellent service and great attitude. Will definitely rent here again next time.
Melbourne
Reviewed: May 13, 2025
10
Excellent
Easy pick-up and return process.
Hobart
Reviewed: May 13, 2025
10
Excellent
Very satisfied, it can fit 3 26-inch suitcases and 2 20-inch ones.
Christchurch
Reviewed: May 13, 2025
6
Average
They insisted on charging me a 500 cleaning fee for smoking. There was no prior communication, and the inspector just deducted the fee directly. This is very frustrating. Customer service is now involved to handle it.
San Francisco
Reviewed: May 13, 2025
10
Excellent
Very good.
Christchurch
Reviewed: May 12, 2025
4
Average
When I arrived at the counter, they immediately told me the car model I booked was unavailable. The replacement car was a size smaller. They claimed all the remaining cars were reserved, clearly trying to take advantage of me. Additionally, they had no idea how to register two drivers for the same car, meaning I paid extra for a second driver for nothing. The rental and insurance documents didn’t reflect the second driver feature. They also said the car had CarPlay, but it came without a connection cable. When I asked at the counter, they told me I had to provide my own cable. In the U.S., you can't go anywhere without map navigation, so I was very frustrated. Fortunately, I had purchased full coverage insurance, so the staff couldn’t upsell me on additional insurance. After multiple negotiations, they waived a $25 fuel fee for me.
Dallas
Reviewed: May 12, 2025
4
Average
It was past 3 a.m. when we landed at the airport, but thankfully the rental office operates 24 hours. After completing the paperwork, we took their shuttle van to the parking lot outside the airport. We waited for more than 10 minutes while the driver was just nearby smoking and not moving. When I tried to communicate, the driver didn’t speak English. He used Thai to translate to Chinese, but it still didn’t make sense. Eventually, he started driving. The ride to the parking lot took about 10 minutes in total. It was raining at the parking lot, and there wasn’t a sheltered area for us, so we had to quickly take photos to document the car’s condition. They upgraded the car model for us (which I only realized later since they didn’t inform me). The strange part was after driving out, I discovered the rear seatbelt didn’t work. The next day, I contacted the rental company’s customer service in a group chat to report the issue. The representative seemed apologetic and informed the branch, but their solution left me very confused. That evening, the branch sent someone to deliver the car model I had originally booked. As I mentioned earlier, I had already been upgraded without knowing, so at this point they were giving me my original booking back. However, I felt that since the upgraded car had issues, they should replace it with one of a similar level or price. The replacement car was worse than the car I was already using, even though its rear seatbelt was broken. I requested to keep the upgraded car, but the branch refused and insisted on taking it back. Here’s where it got really odd. They took the upgraded car away without informing me, and my child’s stroller was still in the trunk. When I contacted the rental company’s customer service, they reached out to the branch, but the branch told me to go to their location to pick it up myself. Their office was dozens of kilometers away from my hotel. The way they handled the issue was extremely rude and unprofessional.
Bangkok
Reviewed: May 12, 2025
4
Average
I have rented from Thrifty several times at this location, but this was the most disappointing experience. After a late-night flight, the queue was long, and the Indian staff member aggressively upsold extras and insisted we pay for an upgrade. In the end, the car we received had a broken air conditioner.
Los Angeles
Reviewed: May 12, 2025
10
Excellent
Very satisfied.
San Francisco
Reviewed: May 12, 2025
6
Average
The mileage included in the rental is too limited, and the cost is too high.
Ayers Rock
Reviewed: May 11, 2025
10
Excellent
Very good.
Dubai
Reviewed: May 11, 2025
10
Excellent
The service attitude is excellent, and the reception staff are very patient.
Melbourne
Reviewed: May 10, 2025
10
Excellent
For actual service, just go with Hertz. In Queenstown, renting a car requires queuing for the paperwork, but both pickup and drop-off are relatively convenient when using Hertz directly.
Queenstown
Reviewed: May 9, 2025
8
Very good
The service is average.
San Diego
Reviewed: May 9, 2025
10
Excellent
The staff at the store and the guy who escorted us to pick up the car were very friendly.
Phuket
Reviewed: May 8, 2025
10
Excellent
Overall experience was good.
Casablanca
Reviewed: May 7, 2025
10
Excellent
It's okay.
Bangkok
Reviewed: May 7, 2025
10
Excellent
Attentive, good attitude, no additional charges.
Phuket
Reviewed: May 7, 2025
6
Average
The service was generally fine, but I encountered issues during pickup. It took a long time to resolve. I had originally reserved a 12-seater vehicle, but at the time of pickup, they said it was unavailable and only offered a 7-seater.
San Francisco
Reviewed: May 6, 2025
10
Excellent
Satisfied
Houston
Reviewed: May 6, 2025
Alamo
8.3 / 10 Very good
AVIS
7.9 / 10 Good
National
7.6 / 10 Good
Dollar
9.5 / 10 Excellent
Budget
9.7 / 10 Excellent
Europcar
8.3 / 10 Very good
Hertz
8.5 / 10 Very good
ACE Rental Cars
8.5 / 10 Very good
Enterprise
9.0 / 10 Excellent
Discount Car & Truck Rentals
8.7 / 10 Very good
ACE
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