ACE-Rental-Cars Car Rental
A Trusted QEEQ Partner
Founded in Auckland in 1987, ACE Rental Car started only with a fleet of 2 to target the more price sensitive local travelers. Working hard to keep their prices low and quality high, ACE Rental Cars has since expanded into neighboring Australia targeting the New Zealand Tourist. Since its acquisition by Hertz, ACE Rental Cars has since grown to operate 17 Branches in 15 Australasia cities.
At QEEQ, we pride ourselves on working with the best in the industry to provide you with the best reliable products. We are proud to be working with ACE to bring to you the best there is to offer.
Various Cars to Rent around the World
After its acquisition by Hertz, it has now expanded to offer you economical and premium forms of travel. ACE still stays committed to targeting the budget-focused domestic and inbound travel market.
Vision: Why would you go anywhere else
ACE Rental Cars is Committed to being the market leader for the supply of affordable, modern rental vehicles in New Zealand and Australia. By placing a high importance on simplicity, they provide the exceptional customer experience. Having won the Canstar Blue Awards for customer satisfaction and value for money, ACE has been living true to their Vision. Enjoy the convenience of customizing your rental experience with ease and immense support by renting with ACE Rental Cars through QEEQ.
/10
Vehicle condition
2.6Vehicle cleanliness
0.0Spaciousness
0.0Counter staff
2.3Pick-up location
0.0Drop-off location
0.0Pick-up time
Drop-off time
8
Very good
Good
Wellington
Reviewed: May 6, 2025
10
Excellent
Great service, easy and hassle-free pickup and drop-off.
Auckland
Reviewed: May 5, 2025
10
Excellent
Very satisfied
Christchurch
Reviewed: May 3, 2025
10
Excellent
Very satisfied.
Auckland
Reviewed: May 3, 2025
10
Excellent
The pick-up and drop-off process was very smooth.
Melbourne
Reviewed: April 27, 2025
10
Easy process, good rental experience
Check in was very easy and the counter staff very helpful. It took a bit to get thru the check-in but made sure all was good.
Melbourne
Reviewed: April 5, 2025
10
Excellent
Satisfied
Auckland
Reviewed: March 29, 2025
8
Very good
Overall, it was okay, but the toll management fee of over ten AUD every time passing a toll road felt a bit excessive.
Sydney
Reviewed: March 26, 2025
2
Poor
Small company with poor service.
Sydney
Reviewed: March 16, 2025
10
Excellent
Very satisfied, affordable price, excellent car condition, a car with 10,000km mileage. Delayed the return by half an hour in the end without being charged for an extra day.
Christchurch
Reviewed: March 6, 2025
9
Excellent
When I reserved a rental car, I also signed up for full coverage insurance. However, I did not understand when I was told that if there was an accident and damage, I would have to pay 5900 NZD first and claim the damage amount separately from the insurance company. If you signed up for insurance at the same time as reserving a rental car on the reservation site, it would be normal for the rental car company and the insurance company to handle each other's insurance processing so that there is no cost to the customer. Also, I was told that if I signed up for insurance directly with ACE Rental Cars at the pick-up counter, I would not have to pay any costs even if an accident occurs, but I ended up signing up for double insurance.
Christchurch
Reviewed: March 1, 2025
6
Average
The drop off location was not open as their hours described which caused a massive headache and almost missing a flight
Gold Coast
Reviewed: March 1, 2025
10
Excellent
Pretty good, returning the car was very convenient!
Christchurch
Reviewed: February 28, 2025
8
Very good
Satisfied
Auckland
Reviewed: February 24, 2025
10
Useless when wrong drop off address is provided by you
Ace was good
Auckland
Reviewed: February 21, 2025
6
Average
When returning the car, I was rushing for my flight and the fuel was just slightly below full (photo provided). I thought it would be fine even if some fuel charges were added. Unexpectedly, they ended up deducting $73 (including fuel cost, extra service fees, taxes, and other charges). It was quite frustrating.
Christchurch
Reviewed: February 19, 2025
4
Not Good at ALL.
No, Not At All. I booked a VW Polo, thy never had them. They are misleading customers, which is very bad.
Dubai
Reviewed: February 18, 2025
10
Excellent
A very satisfying experience.
Christchurch
Reviewed: February 15, 2025
10
Excellent
Overall, it was fine. Although we didn’t get the car we originally booked, the rental process was more convenient than in Europe.
Christchurch
Reviewed: February 14, 2025
10
Excellent
The service was excellent and very fast. I received the deposit refund within two hours after returning the car.
Christchurch
Reviewed: February 12, 2025
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