Alamo Car Rental

Excellent

Due to language issues, an additional £20 was charged for upgrading the car model.

The car pickup process is quite convenient.

Great service, very efficient.

Mystery car was better than expected.

The staff were very helpful. I didn’t realize there were two airports in Belfast. Our booking was for the international airport, but we ended up at the city airport. The reception staff were very nice and quickly arranged a car for us. However, the service during the car exchange was just average. They wanted to charge £70 for a tiny scratch on the tire (we didn't encounter any issues during the rental period and have no idea how it happened; it was raining when we picked up the car, so we didn't notice it). In the end, the rental company didn't charge us, as it seems they resolved it internally. Overall, the experience was smooth, and no extra costs were incurred. It was a pleasant car rental experience.

Although they replaced my car, it was still the same class. I want to especially thank the QEEQ customer service team for their quick responses, which made us feel supported and guided like by family during an overseas car rental. It brought great peace of mind. I’ve already recommended QEEQ to my friends.

Overall, it was pretty good. The rental company upgraded to a Fiat sedan. Unfortunately, as it was my first time renting a car, I didn't check thoroughly and forgot to bring my international passport, which caused inconvenience for my trip to the second country.

The rental process was well-organized, the staff were very friendly, answered questions patiently, and there were no upselling attempts. Very satisfied.

Convenient and good service.

Renowned nationwide brand.

The staff was not present when I arrived to pick up the car, and the provided phone number was unreachable. I called customer service and had to wait 30 minutes for them to return. They tried to sell me local insurance, even though I told them I had already purchased insurance. They insisted, saying my insurance was from my home country, which would result in slow claims processing and complications in case of incidents. I refused their upselling efforts.

The Avignon branch is excellent in all aspects, and the car is very new.

The store is right at the airport exit and operates under the same management as Enterprise, though you'll need to walk quite a distance to pick up the car. The rental company upgraded us to a Peugeot SUV, which was great.

You can scan the QR code with your phone while waiting in line to fill out personal information in advance, saving a lot of time.

Immediately attended upon arrival, no one ahead, got it done in 5 minutes.

The car was very new, performed well, and was clean both inside and out with no unpleasant odors.

Got the car in just 10 minutes, very efficient.

Experienced drivers will find driving a manual car quite enjoyable. Driving from Fethiye to Butterfly Valley wasn’t as challenging as people online mentioned. However, I recommend not using a manual car if you're taking the D400 route or heading to Cappadocia, as it can be a bit tiring.

Very satisfied