EUROPCAR CAR RENTAL REVIEWS IN SOUTH AFRICA

The pickup process was very fast.

Good service

Nice

Great platform, and this rental company is excellent. I use it often.

Extremely satisfied!

The fuel tank was not full when picking up the car, but they quickly allowed us to hit the road after taking pictures for evidence. Very responsive.

The park sensors did not work.

Initially received a car that seemed to have some accident damage but they changed it. Struggled to locate the pick up but when we found it the staff were helpful.

EUROPCAR, DID NOT ALOW ME TO EXTEND MY STAY ON THE WEBSITE. I TRIED ALL OF THE REF NO's BUT IT WAS IMPOSSIBLE TO DO IT ONLINE. I TRIED NUMEROUS TIMES TO REACH AN OPERATOR TO SPEAK TO. IT WAS A DIFFICULT EXPERIENCE. I WAS NOT ABLE TO DO AN AMENDMENT ONLINE. I AM WORRIED THAT DAILY COST OF HIRING A VECHILE THROUGH QEEQ WILL BE VERY INFLATED FOR THE x1 EXTRA DAY NEEDED, AS I WAS NOT ABLE TO DO A CHANGE ONLINE THROUGH QEEQ OR EUROPCAR. I EVENTALLY MANAGED TO SPEAK TO SOMEONE WHO NOTED I NEEDED THE CAR FOR ONE MORE DAY ON THERE SYSTEM. ON HANDOVER OF CAR, I WENT TO MAIN OFFICE AND THEY WERE NOT ABLE TO GIVE ME A COST FOR ONE EXTRA DAY EITHER.

IN ORDER TO TRY AND EXTEND BOOKING, I WAS ON WHATS' WITH A OPERATOR, SHE WAS VERY HELPFUL AND SHE HERSELF TRIED TO CONTACT A EUROPCAR OPERATOR, UNSUCCESSFULLY.

Excellent brand new car which exceeded expectation. Very friendly and efficient operatives in parking lots on pickup and drop off. Only glitch was an unexpected charge of 588GBP which caused some unease, but QEEQ dealt with for me. We didn't seem to get correct paperwork on pick up, but it was all sorted in the end.

Excellent, its often difficult to contact booking agencies if problems occur, but QEEQ responded immediately about an unexpected charge that appeared on my account, and dealt with it for me. Deal was good value for money.

Use Europcar for leisure & business never disappointed

First time & was good

all good nothing to report

On the first day, after passing through an unavoidable muddy pothole, the car's mudguard fell off while driving. The company assisted with a replacement car without any hassle! Unfortunately, at the time of the replacement and when returning the car after a week-long trip, they did not inform me of any subsequent charges. Fortunately, the repair cost was just over 3,000 TWD, and the rental platform fully reimbursed me!

It was fast, and the car was new.

No queue, pretty quick.

Excellent service.

Suzuki Swift with aftermarket radio that didnt charge devices. Bluetooth didnt work. Not a great car.

Superb process as per usual

Merci à Europcar et surtout à Gavin au guichet qui nous a dit avec un grand sourire que la voiture était neuve! Très facile à trouver.

Très bons contacts avec le team si besoin et les messages WhatsApp avant la prise en charge et avant la restitution sont très bien.

The process of picking up the car was simple and convenient, with minimal paperwork. Returning the car was also easy; just fill up the tank and drive it to the rental company's designated return point.

Europcar is excellent, with great service. Renting from a big brand gives you peace of mind.

Very satisfied