JOHANNESBURG CAR RENTAL REVIEWS

Everything was according to the plans and arrangements

They did good, not bad

Satisfactory.

Very satisfied, the service attitude was excellent.

Initially received a car that seemed to have some accident damage but they changed it. Struggled to locate the pick up but when we found it the staff were helpful.

It's 2024. We have self-driving cars, we're exploring Mars, but my credit card can't handle a transaction in South Africa? Seriously? I'm starting to suspect the international banking system is powered by hamsters on tiny treadmills.

Super

Super

Ja, besser als erwartet

Hat wunderbar funktioniert

Great experience with all staff

Easy to book

Great experience with long-term car rentals.

I booked a Toyota Corolla, but the rental company provided a very new Honda instead. It was smooth to drive, though the power was a bit lacking. For pickup, I called the rental company and they sent someone to pick me up. The vehicle inspection and pickup process went very smoothly. The staff also confirmed the drop-off location with me, and after adding WhatsApp, they sent me the return address, road conditions, and corresponding pictures through the app. Following these instructions, I easily found the drop-off point. The rental company staff were friendly and their service was excellent, deserving of praise!

The paperwork process took quite a bit of time during pickup! However, the return was straightforward, and there were no unexpected charges afterward.

Very satisfied.

Very satisfied.

Good, the experience was excellent.

Great, it's a chain store.

Smooth

The service attitude was great, no upselling, and the location was easy to find. Returning the car was also smooth. The car was excellent—almost brand new with only 3,200 kilometers on it. A deposit of over 3,000 ZAR was held when I picked up the car; I hope it will be refunded without issues. However, there was one problem: I had booked an automatic car but was given a manual one. At first, I didn’t notice and spent some time trying to figure it out. Only after realizing something was wrong did I return to the office to ask, and they replaced it for me. This kind of issue had never happened to me before.

I am very satisfied with this service! From start to finish, every aspect was handled exceptionally well. The staff were extremely friendly and highly professional, making the entire experience very smooth. Both the product quality and the service attitude were impressive. Highly recommended to everyone, and I look forward to visiting again next time!

Merci à Europcar et surtout à Gavin au guichet qui nous a dit avec un grand sourire que la voiture était neuve! Très facile à trouver.

Très bons contacts avec le team si besoin et les messages WhatsApp avant la prise en charge et avant la restitution sont très bien.

First time renting a car in South Africa, very convenient