CAR RENTAL REVIEWS ON AVIS IN TBILISI

It was acceptable.

Pickup and return were extremely efficient, and most importantly, there were no additional fees or hidden charges. The vehicle was a 2018 Prado with an odometer reading of over 85,000 kilometers when received. The car was in good condition, although the body had many scratches, which can be dealt with by taking photos and videos for documentation. From Tbilisi to Kazbegi, Batumi, and back to Tbilisi and Sighnaghi, traveling across the country from east to west, there wasn’t a single issue.

The rental company doesn't open until 10:00 AM on Sundays. We wanted to return the car early, but the parking lot flatly refused to let us in. We had no choice but to drive around the streets of Tbilisi, which are full of police and cameras. We were worried about getting caught for traffic violations and also concerned about the fuel we had just filled potentially being wasted. Hopefully, the rental company can improve their coordination with the parking lot in the future.

The actual vehicle was a Honda Insight, using 95 unleaded petrol. The car looked pretty new with less than 50,000 kilometers on the odometer. The pick-up process took about 15 minutes, during which they explained the precautions and restricted areas without pushing any extra insurance. The car inspection during pick-up was thorough, with all scratches marked, and when returning the car, they just took a quick look and found no issues without comparing all the scratches. Overall, the experience was good.

The process of picking up and dropping off the car went smoothly without any issues.

Very convenient, it's just on the left-hand side of the exit.

Convenient pickup and drop-off.

The service from this big company was great, and the staff was friendly and helpful. They even helped us handle traffic violations and saved us the service fees.

Very satisfied, they promptly replaced the car when there was an issue. Special thanks!

Overall, quite satisfied. The car rental location is very easy to find.

The service attitude was excellent, and the communication was very patient!

The car was too old, with interiors and features from over 20 years ago, making it hard to look at. But being old has its advantages—you don't need to worry too much about it.

Satisfied

Very satisfied

The service was good.

Efficient and with a great service attitude.