realmente pésimo servicio por qué si en la reserva ya lleva un seguro con daños a terceros por qué a la fuerza el personal del mostrador te vende el mismo seguro cuando ya está incluído no entiendo
Estuvo todo muy bien yo ya había pagado en auto x los 14 días ,pero cuando lo fui a retirar me cobraron muchísima plata x el seguro que no estaba incluido , si toman un depósito de la tarjeta justamente x cualquier daño xq cobran adicional un seguro de 420 dólares que no era el más económico no el más caro .
Me obligaron a contratar los seguros lo que incremento bastante el costo total de la renta, además de que me dieron un auto de menor nivel que el que contraté.
Me comentaron que aunque QEEQ ya tenia coberturas, que esas no eran válidas para ellos.
“Awful. But due to the car rental company, not QEEQ as a platform.”
About America Car Rental:4.0/10
They scammed me on the insurance and were very unprofessional.
It took hours to get responses from customer service. They deliberately made the service stressful to try to scam more money from me. Their emergency roadside assistance service left me in a very dangerous situation.
About QEEQ:10.0/10
QEEQ is a good booking platform. I didn’t see an option to book full comprehensive car cover through QEEQ for this booking, otherwise I would have done it.
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