CAR RENTAL REVIEWS ON AMERICA CAR RENTAL AT CANCUN AIRPORT, CUN

El auto desde mi punto de vista ya no debería estar a disposición de renta

They where amazing. Really fair safe and fast. Good staff.

Perfect on the selection and price all was perfect.

Very satisfied

The service was satisfactory.

El auto muy cómodo

Estuvo todo muy bien yo ya había pagado en auto x los 14 días ,pero cuando lo fui a retirar me cobraron muchísima plata x el seguro que no estaba incluido , si toman un depósito de la tarjeta justamente x cualquier daño xq cobran adicional un seguro de 420 dólares que no era el más económico no el más caro .

Muy bueno el servicio pero si deberían ser más claros en los temas de seguros y depósitos

Ninguno

We waited a very long time to get our car and the car was in bad conditions and dirty.

Satisfied. Originally booked a Suzuki, but chose a Changan when picking up the car. Supporting domestic brands!

Me obligaron a contratar los seguros lo que incremento bastante el costo total de la renta, además de que me dieron un auto de menor nivel que el que contraté. Me comentaron que aunque QEEQ ya tenia coberturas, que esas no eran válidas para ellos.

Good service but the insurance cost was excessive.

I waited too long to get my car and people were rude

Mixed feelings. On the positive side, the car was in good condition, return was smooth, and when an insured accident happened, they processed the paperwork and provided a replacement car of the same model with no issues. On the negative side: the airport shuttle bus comes every 20 minutes, we waited 40 minutes for our car, and it wasn't ready even though we arrived an hour later than our scheduled pick-up time. We had to ask twice before they could locate the car. Other than that, everything else was alright and the prices were reasonable.

They never answered us when we arrived so we couldn't get a car when we arrived. We had to pay for a taxi and our 5 day trip to Mexico was ruined