Awful. But due to the car rental company, not QEEQ as a platform.

Ingrid van den Berg

Mexico

Reviewed: Mon, Nov 4, 2024

About America Car Rental: 4.0 /10

They scammed me on the insurance and were very unprofessional. It took hours to get responses from customer service. They deliberately made the service stressful to try to scam more money from me. Their emergency roadside assistance service left me in a very dangerous situation.

About QEEQ: 10.0 /10

QEEQ is a good booking platform. I didn’t see an option to book full comprehensive car cover through QEEQ for this booking, otherwise I would have done it.

Reply by Qeeq:
Thank you for providing your review of QEEQ. We sincerely apologize for the inconvenience you experienced. Regarding your booking, our package includes basic/full protection offered by the supplier. During the pick-up process, the counter staff may offer additional insurance coverage or services at an additional cost. You have the option to choose these extras based on your specific requirements and verify the estimated charges in the contract. If you encounter any aggressive sales tactics, we k

America Car Rental

Puerto Vallarta Airport(PVR)

Puerto Vallarta

Mexico

Economy | Renault Kwid or similar

29-day rental

Relevant Reviews on America Car Rental in Mexico

Deirdre Bartlett

Mexico

1 days rental

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Monterrey International Airport(MTY)

Monterrey

Mexico

Reviewed: Mon, Aug 12, 2024

About America Car Rental: 10.0 /10

The service was very satisfactory.

About QEEQ: 10.0 /10

Bella Hamilton

Mexico

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Cancun

Mexico

Reviewed: Mon, Oct 14, 2019

About America Car Rental: 8.0 /10

Since I picked up the car at night during heavy rain, there was no queue.

Trista Cromwell

Mexico

9-day rental

Compact | Renault Logan or similar

Reviewed: Tue, Oct 10, 2017

About America Car Rental: 4.0 /10

The rental company is too far from the airport

Oswald Norris

Mexico

1 days rental

America Car Rental

Mexico City Airport(MEX)

Mexico City

Mexico

Reviewed: Fri, Jun 2, 2017

About America Car Rental: 4.0 /10

The car pickup location is not inside the airport. Despite providing my flight information, there was no one to pick me up upon arrival. I wandered around the airport and asked many people, including police officers, but no one knew where the America car rental office was. I had to call them, and only then did they come to pick me up. When picking up the car, I emphasized multiple times that I would return the car at 4 AM and asked if there would be any staff available. The office assured me that it would be open 24 hours and there would be staff present. However, when I went to return the car, the office was closed and there was no one around. I had to leave the car at the pickup location and throw the keys through a crack in the door. I later called them after landing in Los Angeles to confirm the return.