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Search for Europcar Car Rentals in Auckland

I would rather forget it

Reviewed: Sun, Feb 9, 2020
About Europcar: 7.0 /10
It was a terrible experience when you pay for a small SUV and you get a sedan and you are told its a similar vehicle. The staff had no interest or care, all they kept saying is it has 5 seats and can hold your bags.
About QEEQ: 8.0 /10
If you are going to let people book a SUV can you atleast make sure it comes with some sort of guarantee that your customers dont end up in a sedan. If I wanted a sedan, I would have booked a sedan and saved money. Im writing this review and I kind of know there is no hope in hell anything is going to come of it, but I have to try.
Holden Trax image
Europcar
Auckland
New Zealand
Small SUV | Holden Trax or similar

Relevant Reviews on Europcar AUCKLAND CITY

Cedric Flynn

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Europcar
Auckland
New Zealand
Reviewed: Fri, Nov 2, 2018
About Europcar: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Cara Garden

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Europcar
Auckland
New Zealand
Reviewed: Tue, May 15, 2018
About Europcar: 10.0 /10
This was my first time renting a car abroad. I have to say, their service is impeccable. Even though there was a language barrier, we had a translator, so there were no issues at all.
About QEEQ: 10.0 /10

Oliver Penn

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Europcar
Auckland
New Zealand
Reviewed: Fri, Sep 9, 2016
About Europcar: 8.0 /10
Quick processing
About QEEQ: 10.0 /10

Tom Kwok

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Medium SUV | Chevrolet Equinox or similar
Europcar
Auckland
New Zealand
Reviewed: Wed, Jan 1, 2020
“Car pick up totally not my booked type, no similar car type provided”
About Europcar: 7.3 /10
I have even spent more money to book my desire medium SUV car with brand Chevrolet Equinox. However, I could only be offered a Holden Commodore (not a SUV at all) when I picked up my car. The staff explained to me that the car was broken in accident. Anyway, I known accident is unavoidable, but I wonder why don't the staff arrange similar car for me? Its totally not a sport car type that I wanted. And no any notification to me, and I have no better choice other than that. So disappointed to my trip in these few day. Hopefullly it has not affected my trip, but feel something lose. But the staff services are good overall!
About QEEQ: 8.0 /10

Michel S.

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Medium SUV | Toyota Highlander or similar
Europcar
Auckland
New Zealand
Reviewed: Mon, Dec 30, 2019
“Loved the upgrade of my rental car.”
About Europcar: 9.0 /10
The service at Europcar was fast and efficient. Since they didn't have my booked car model, I received an upgrade which was a very pleasant surprise. I booked a Toyota Highlander and received a brand new Mercedes GLC. I loved it!
About QEEQ: 8.0 /10
Easy and straight forward booking process.

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