Best Car Rental Service! Excellent service and vehicle!

P.Shi

Australia

Reviewed: Wed, Feb 5, 2020

About Europcar: 10.0 /10

We had the best experience with Europcar at Melbourne Airport! The lady behind the counter was lovely and we were pleasantly surprised when we walked out into the car park area and discovered that she had upgraded us! The car was practically brand new, having only done 3000kms! When returning the vehicle, again, customer service was excellent and it was totally hassle free. We could not speak more highly about our experience with Europcar and will definitely be recommending Europcar to everyone!

About QEEQ: 10.0 /10

I have hired cars previously using the EasyRentCars App before and have found it to be quick and easy.

Europcar

Melbourne Airport(MEL)

Melbourne

Australia

Compact | Hyundai i30 or similar

1 days rental

Relevant Reviews on Europcar MELBOURNE AIRPORT

Franklin Raphael

Australia

1 days rental

Europcar

Melbourne Airport(MEL)

Melbourne

Australia

Reviewed: Fri, Jan 5, 2018

About Europcar: 2.0 /10

Kennedy Samson

Australia

1 days rental

Europcar

Melbourne Airport(MEL)

Melbourne

Australia

Reviewed: Wed, Dec 6, 2017

About Europcar: 10.0 /10

Returning the car was very convenient.

About QEEQ: 10.0 /10

Ajinkya Kharde

Australia

4-day rental

Medium SUV | Mg Hs Essence or similar

Europcar

Melbourne Airport(MEL)

Melbourne

Australia

Reviewed: Tue, Aug 22, 2023

“Would Recommended it 10 on 10”

About Europcar: 10.0 /10

Onboarding and Guidance was on point - they had made sure that I understood the rules before handover. The car was fresh and clean as I was given the keys for a brand new car which had only driven 17 kms.

About QEEQ: 10.0 /10

10/10 for the customer support an booking experience

Australia

1 days rental

Full Size | Holden Commodore or similar

Europcar

Melbourne Airport(MEL)

Melbourne

Australia

Reviewed: Fri, Feb 28, 2020

“Overall good car rental experience but could have been improved by less time to pickup”

About Europcar: 8.3 /10

Excess human involvement. The process could be significantly more electronic or simplified. They had to shuffle through keys thrown in a draw for 5-10 minutes before discovering they didn't have the car model ordered so they provided a suitable but very different alternative.

About QEEQ: 8.0 /10

The experience of renting through a rental broker and not directly from a rental company was a little uncomfortable at first (is this transaction legitimate/am I getting ripped off) but in the end the cost saving was worth the third party being involved in the process.