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Euro car service below par but Easyrent is good!

Reviewed: Fri, Jan 31, 2020
About Europcar: 6.3 /10
I booked an medium SUV kia Sportage but the counter staff convinced me for an mercedes GLA180 upgrade without asking me how many passengers and luggage I have. At the end my family have to suffer limited space throughout Melbourne journeys for 6 days in GOR. Hope for customer oriented services instead of money making. Will not return again.
Medium SUV | Kia Sportage or similar

Relevant Reviews on Europcar MELBOURNE CITY

Ellis Abbot(t)

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Reviewed: Wed, Apr 16, 2025
About Europcar: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Sheila Warren

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Reviewed: Mon, Sep 2, 2024
About Europcar: 10.0 /10
Satisfied
About QEEQ: 10.0 /10

Kitty Evans

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Reviewed: Sat, Aug 3, 2024
About Europcar: 8.0 /10
The staff provided excellent service.
About QEEQ: 10.0 /10

Maxine Commons

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Reviewed: Sat, Jan 27, 2024
About Europcar: 10.0 /10
The service was excellent, warm, and attentive. For someone who doesn't speak English, they were very friendly, patient, and meticulous. The vehicle's performance was outstanding, with full features including cruise control and lane departure warning, which was very helpful for me, a newcomer to Australia driving on the left side of the road. It constantly reminded me if I drifted out of my lane. Most importantly, they didn't have any hidden charges. During this Great Ocean Road trip, the only extra costs were tolls, with no other charges for violations or parking fees, which made me very happy. I'll definitely choose this company again when I come back to Melbourne.
About QEEQ: 10.0 /10

Rock Mac-

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Reviewed: Mon, Mar 28, 2016
About Europcar: 10.0 /10
Not many people, and the car was very clean.
About QEEQ: 10.0 /10

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