Everything was good Dropping car off needed a lift coz was very hot and I had my 8 year old with me

Initial car booked was intermediate the earlier car allocated was awfully stinking & was changed next day however was provided a compact car one segment lower than what I had booked

No issues

Good service and conveniently based near hotel.

nice and fast booking

Waited over 4 hours beyond pickup time- Easirent extended lease for previous driver- this seems to be perfectly acceptable practice to them. Phoned for pickup- told there was none- despite rental being off site. Had to phone and complain to customer service to get them to come in the holiday inn shuttle( they said no shuttle bus for 1 1/2 years- but their website not updated!!) will NOT use again

Good to get online booking for insurance to reduce excess to zero This brief survey of Easirent does not accurately reflect the poor service I feel we received from them- in no way would I award them 7.3!!! Need better assessment questions