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Search for EZU Car Rentals in Melbourne

Excellent value for money

Reviewed: Mon, Dec 23, 2019
About EZU: 9.0 /10
It was a car rental that seemed to be set up to service the Chinese market more so than general public. This was not a problem in our case however I would say the strong accents that the staff had could be an issue in term of clear communication. We had a slight issue in being picked up at the airport as we got picked up by the wrong shuttle bus. All was resolved quickly and efficiently though. Be prepared to have a large holding deposit ($1500) on your credit card, even if you’ve taken full Insurance option with EasyRentCars.com.
About QEEQ: 10.0 /10
We had some confusion in our pick up as the confirmation emails inferred our car was to be picked up at the terminal when I’m fact we were meant to call upon arrival and take a shuttle to their office. It meant we were delayed by an hour as we worked out what was going on.
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Toyota Corolla Hatchback image
EZU
Melbourne Airport(MEL)
Melbourne
Australia
Compact | Toyota Corolla Hatchback or similar

Relevant Reviews on EZU Melbourne Airport

Cedric Flynn

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EZU
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Sun, May 19, 2019
About EZU: 10.0 /10
Car rental company is fine.

M.Darmanin

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Economy | Toyota Yaris or similar
EZU
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Fri, Mar 13, 2020
“Good experience, but extremely fussy lender. Felt under pressure.”
About EZU: 10.0 /10
The car certainly exceeded my expectation, all around. It was a near new car, so it was beautiful to drive and the condition was immaculate. The service was good, but the premises are far from professional. The driver that picked us up was the same that did the paperwork, took us to our car and took tons and tons of pictures of the car, tyres, rims, everything. Very Very fussy lender. He ran the show all by himself on pickup. In my many experiences of car rentals, this is the first time I have been asked to provide a receipt to prove that I have filled up with fuel before dropping off the car.
About QEEQ: 10.0 /10
The booking platform worked well. I found that the bond of $1500.00 was excessive, and I am not sure any mention of that was made at the time of booking. Not everyone has an extra $1500.00 in their account, unexpectedly.

Jason Tan

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Intermediate | Toyota Corolla or similar
EZU
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Wed, Aug 21, 2019
“Brilliant and good experience.”
About EZU: 10.0 /10
Very polite staff at the counter. Pick up guy was friendly as well. Overall, pick up and drop off process of vehicle was very easy and smooth. Staff made it easy for us and explanation was clear as well.
About QEEQ: 10.0 /10
Price was as per advertised. No hidden charges. Will definitely use Easyrentcars.com again for sure and will recommend to friends and family members.

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Economy | Toyota Yaris or similar
EZU
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Wed, Jun 26, 2019
“EZU goes the extra mile to provide comprehensive service.”
About EZU: 10.0 /10
We were very pleased that EZU offered to add a second driver for free. We were already impressed that the rental cost was so much lower, and that the deductible for insurance claims was also lower. When I dropped off the car, they offered to shuttle me to the nearest public transit rather than the airport, as I was staying in town. This was very helpful.
About QEEQ: 10.0 /10

J.McDerment

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Economy | Toyota Yaris or similar
EZU
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Sat, Jun 1, 2019
“I was forced to buy insurance by customer service I already purchased online.”
About EZU: 6.7 /10
Refer to above. Cost me 70 dollars more than I paid
About QEEQ: 8.0 /10

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