Excellent value for money

D.Walker

Australia

Reviewed: Mon, Dec 23, 2019

About EZU: 9.0 /10

It was a car rental that seemed to be set up to service the Chinese market more so than general public. This was not a problem in our case however I would say the strong accents that the staff had could be an issue in term of clear communication. We had a slight issue in being picked up at the airport as we got picked up by the wrong shuttle bus. All was resolved quickly and efficiently though. Be prepared to have a large holding deposit ($1500) on your credit card, even if you’ve taken full Insurance option with EasyRentCars.com.

About QEEQ: 10.0 /10

We had some confusion in our pick up as the confirmation emails inferred our car was to be picked up at the terminal when I’m fact we were meant to call upon arrival and take a shuttle to their office. It meant we were delayed by an hour as we worked out what was going on.

EZU

Melbourne Airport(MEL)

Melbourne

Australia

Compact | Toyota Corolla Hatchback or similar

1 days rental

Relevant Reviews on EZU Melbourne Airport

Darren Whit

Australia

1 days rental

EZU

Melbourne Airport(MEL)

Melbourne

Australia

Reviewed: Mon, Apr 29, 2019

About EZU: 10.0 /10

Very good, excellent service

About QEEQ: 10.0 /10

M.Darmanin

Australia

1 days rental

Economy | Toyota Yaris or similar

EZU

Melbourne Airport(MEL)

Melbourne

Australia

Reviewed: Fri, Mar 13, 2020

“Good experience, but extremely fussy lender. Felt under pressure.”

About EZU: 10.0 /10

The car certainly exceeded my expectation, all around. It was a near new car, so it was beautiful to drive and the condition was immaculate. The service was good, but the premises are far from professional. The driver that picked us up was the same that did the paperwork, took us to our car and took tons and tons of pictures of the car, tyres, rims, everything. Very Very fussy lender. He ran the show all by himself on pickup. In my many experiences of car rentals, this is the first time I have been asked to provide a receipt to prove that I have filled up with fuel before dropping off the car.

About QEEQ: 10.0 /10

The booking platform worked well. I found that the bond of $1500.00 was excessive, and I am not sure any mention of that was made at the time of booking. Not everyone has an extra $1500.00 in their account, unexpectedly.

Alan.S

Australia

1 days rental

Economy | Toyota Corolla Hatchback or similar

EZU

Melbourne Airport(MEL)

Melbourne

Australia

Reviewed: Tue, Jun 4, 2019

“Overall great experience with some minor improvements!”

About EZU: 9.0 /10

Overall great! Once of his driver/staff was very friendly and helpful to explain some of the local signage! Also, we were given an upgrade of my car due to unavailability of Corolla Hatchback. However there are some hidden cost we need to be aware, like 'toll' device, different type of insurance which we were informed before taking the car, where you can't really do much since you're there.

About QEEQ: 9.0 /10

Overall great platform for getting good deal. It will be good to specify the size of luggage or even the size of boot (in cm dimension). I struggle to find the information. Also if possible to share some of the hidden cost example toll device. Which is not a big deal but to make the transaction more transparent.