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Live chat Email us Service Code: 8545723263
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Excellent value for money

Reviewed: Mon, Dec 23, 2019
About EZU: 9.0 /10
It was a car rental that seemed to be set up to service the Chinese market more so than general public. This was not a problem in our case however I would say the strong accents that the staff had could be an issue in term of clear communication. We had a slight issue in being picked up at the airport as we got picked up by the wrong shuttle bus. All was resolved quickly and efficiently though. Be prepared to have a large holding deposit ($1500) on your credit card, even if you’ve taken full Insurance option with EasyRentCars.com.
About QEEQ: 10.0 /10
We had some confusion in our pick up as the confirmation emails inferred our car was to be picked up at the terminal when I’m fact we were meant to call upon arrival and take a shuttle to their office. It meant we were delayed by an hour as we worked out what was going on.
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Compact | Toyota Corolla Hatchback or similar

Relevant Reviews on EZU Melbourne Airport

Darren Whit

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Reviewed: Mon, Apr 29, 2019
About EZU: 10.0 /10
Very good, excellent service
About QEEQ: 10.0 /10

Kenny Chin

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Intermediate | Toyota Camry or similar
Reviewed: Wed, Mar 18, 2020
“Great experience with affordable price”
About EZU: 9.7 /10
Booked camry but get Toyota Rav4 instead. The experience is satisfactory since they didn't raise the price. Car is in excellent condition. The staffs are helpful during the pickup.
About QEEQ: 10.0 /10
Great platform to find variety of vehicles and the price is reasonable as well.

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Mini Van | Toyota Tarago or similar
Reviewed: Fri, Jun 14, 2019
“Wrong hours provided - left us in a pinch”
About EZU: 8.7 /10
Decent customer service at pick-up. We were told we could drop off the vehicle that Monday (Queen's birthday) between the hours of 8am and 6pm. When we arrived, after driving across town, the entire building was closed, dark, and locked, leaving us in quite the predicament. We would have appreciated being told that there were holiday hours in place.
About QEEQ: 8.0 /10

H.Hunt

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Small SUV | Nissan Qashqai or similar
Reviewed: Thu, Apr 25, 2019
“Great service”
About EZU: 10.0 /10
Exceeded expectations Free upgrade to a Nissan X Trail which was near new
About QEEQ: 10.0 /10
Easy to use

M.Ward

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Small SUV | Nissan Qashqai or similar
Reviewed: Thu, Apr 11, 2019
“Very good.”
About EZU: 8.7 /10
Had to call a local number for pick up so that cost a lot from my UK mobile. Was surprised at no courtesy phone in arrivals area. However, we did receive a nice model upgrade from Qashqui to X-Trail which more than made up for that.
About QEEQ: 10.0 /10

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