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Live chat Email us Service Code: 3037378034
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Explanation not clear

Reviewed: Fri, Dec 13, 2019
About Budget: 6.7 /10
Free upgrade of car which is good but the upgraded car came with scratches. Upon return, they claimed to have no such records in the system. Luckily I have photos to prove my innocence. During collection, they mislead me to think that my deposit was made for a compulsory payment for a full tank of fuel. Eventually, i did not refuel upon return and they took my whole deposit.
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Intermediate | Mercedes-Benz B Class or similar

Relevant Reviews on Budget in Switzerland

Humphrey Birrell

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Reviewed: Sun, Aug 17, 2025
About Budget: 10.0 /10
Pretty good!
About QEEQ: 10.0 /10

Myra Lawrence

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Reviewed: Sun, Jul 14, 2019
About Budget: 8.0 /10
They actively addressed and tried to resolve the difficulties we encountered.

Dave Winifred

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Reviewed: Mon, Mar 13, 2017
About Budget: 8.0 /10
The service staff were very enthusiastic and professional.
About QEEQ: 8.0 /10

M.Weiss

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Intermediate | Mercedes-Benz B Class or similar
Reviewed: Sun, Dec 29, 2019
“Disappointed in the service”
About Budget: 7.7 /10
Everything was great except for one thing which was very frustrating. When we picked up our car we requested a car seat. The only problem was that we didn’t know how to install a European car seat and no would help us. They said it’s their policy but isn’t it more of a liability to give a car seat for an infant and not give proper instructions to install in the case of an accident that infant can be hurt. It took us 1 hour to figure this out with little WiFi looking for a helpful video online which delayed our pick up by a lot.
About QEEQ: 8.0 /10
They advise to go directly through them to give a better offer

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Compact | Opel Astra or similar
Reviewed: Sun, Jan 20, 2019
“Expensive”
About Budget: 8.7 /10
Car was not in stock so had to get another one. Took a long time to sort out. Hire charges were complicated and confusing. Voucher only covered some of it and I had surplus to pay locally. It all took a long time so I couldn’t be bothered to argue with them.
About QEEQ: 10.0 /10

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