Except for pickup being so long after a long flight it was fine

S.WarnerCorson

United States

Reviewed: Fri, Dec 13, 2019

About FOX RENT A CAR: 8.0 /10

It took too long at the counter - there were 3 people behind the counter and about 18 to 20 in line and one left for break leaving only 2. Took over an hour and a half to get car. Everyone was frustrated

About QEEQ: 8.0 /10

Booking platform was fine

Full Size | Toyota Camry or similar

1 days rental

Relevant Reviews on FOX RENT A CAR PHOENIX AIRPORT

Paul Downing

United States

4-day rental

Standard | Dodge Charger or similar

Reviewed: Thu, Dec 7, 2023

“delayed arrival handled professionally and competently.”

About FOX RENT A CAR: 8.0 /10

If it were normal I wouldn't leave a review. I missed my flight b/c traffic and arrived late. I was expedited to the car and barely cleared the gate at 12pm! It would have been another disaster to be punched to the next day and cost men 200.00 plus sorely needed sleep. Thanks to your staff all went well!

About QEEQ: 10.0 /10

I actuall got the charger requested!

k.brown

United States

5-day rental

Medium SUV | Chevrolet Equinox or similar

Reviewed: Sat, Feb 20, 2021

“No amount of savings is worth two hours of indoor late night waiting.”

About FOX RENT A CAR: 8.0 /10

2 hour line to check in. Could have gone and rented another car for close to the amount. Your customer service offered nothing but excuses and "whatever".

J.Scalena

United States

1 days rental

Economy | Toyota Yaris 2 Doors or similar

Reviewed: Tue, Nov 12, 2019

“average”

About FOX RENT A CAR: 6.0 /10

staff quite aggressive on sale of insurance and gas

About QEEQ: 8.0 /10

United States

1 days rental

Medium SUV | Kia Sportage or similar

Reviewed: Fri, Sep 20, 2019

“Good trip”

About FOX RENT A CAR: 8.7 /10

Wait was long at counter. Voluninous paperwork!

About QEEQ: 10.0 /10

Very good.

United States

1 days rental

Full Size Van | Dodge Grand Caravan or similar

Reviewed: Tue, May 7, 2019

About FOX RENT A CAR: 6.7 /10

Terribly long wait, especially when I pre-paid for the vehicle. They charged me for a car seat that I did not want. Customer service by phone took nearly 4 hours. Price may be low but service and wait is not worth it.

About QEEQ: 8.0 /10

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Except for pickup being so long after a long flight it was fine

Relevant Reviews on FOX RENT A CAR PHOENIX AIRPORT

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