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Search for Routes Car Rentals in Vancouver

Never again booking with Routes!!!!

Reviewed: Thu, Dec 5, 2019
About Routes: 9.0 /10
This was our first time booking through Routes, and honestly will never book them again. We specifically went with them because we wanted a Jeep Grand Cherokee. However, when we got there, we were told they didn't have any... Not just that they were all booked up, but that they don't even have any in they car registry. They gave us what they thought was of equal value.. a Kia. The the other sites I was looking at while booking had the same Kia's for quite a bit cheaper. But its want a Kia. The free airport shuttle took over 2 hours to pick us up, because they only had one shuttle and had multiple pick up locations through the Vancouver airport. It was also full when it drove by us... We called multiple times (3times) to inform we were still waiting. When we got to the rental building it was a old converted night club, but very very very busy. We waited another hour in line to pick up SUV.
About QEEQ: 10.0 /10
As always Easyrentcars was amazing! The only complaint is we needed snow tires for traveling to Whistler from Vancouver, but no where to select the option. But other than that super easy to book, used the price dropping checker and got the SUV for a little cheaper.
Jeep Grand Cherokee image
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Medium SUV | Jeep Grand Cherokee or similar

Relevant Reviews on Routes Vancouver Airport

Hilary Addison

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Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Sun, Dec 1, 2019
About Routes: 8.0 /10
The rental company's service was quite good. Upon arrival at the airport, I called them and they directed me to the pick-up location. There was no hard sell when picking up the car, and the process was quick. The car itself was satisfactory overall. However, the company didn't thoroughly clean or inspect the car before handing it over. There was trash left by previous users, and the windshield washer fluid was low after a single use, so I had to buy a bottle to refill it.

Sigrid Luke

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Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Tue, Oct 9, 2018
About Routes: 2.0 /10
No airport pick-up, wait time is too long

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Full Size | Nissan Pathfinder 7 Seats or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Thu, Nov 7, 2019
“Much Cheaper but our experience was really good.”
About Routes: 9.0 /10
Reviews read were sometimes terrible but the price difference was huge. So we paid for the extra insurance and took a chance and everything was really very good. Apparently Routes rules are really strict so perhaps be careful about the T&C's. We would definitely use again if the prices stay low. They don't actually have any Nissan Pathfinders but the big Dodge was fine.
About QEEQ: 8.0 /10

L.Chan

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Economy | Toyota Yaris or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Wed, Sep 18, 2019
“Pick-up and Drop off Need to Improve”
About Routes: 6.3 /10
The vendor appear disorganized, it took a long time to pick up even only 2 customers at the moment. Nearly one hour to pick up the car and 30 mins to drop off. Unique experience not found anywhere before. Inexpensive is a leverage, however, you need to expect what you are paying for with a little bit more disappointment especially you are in rush or too tire to deal with the slow service.
About QEEQ: 10.0 /10
The app is easy to use. Will continue.

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Medium SUV | Nissan Rogue or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Thu, Jul 18, 2019
About Routes: 8.7 /10
The rental process on Routes is different from all other companies I used until today. They ask for the Insurance contract and don't have one to offer. The line on the pickup and return was big and all because of this strange requirements that delays the process and irritate costumers. I could get the car with my Brazilian license, but my friend couldn't with his license from El Salvador... We didn't understand the policy for rental, it just doesn't make any sense.
About QEEQ: 8.0 /10

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