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Search for Routes Car Rentals in Vancouver

Customer service at the counter, phone, and email were unfriendly except the first guy we interacted

Reviewed: Thu, May 16, 2019
About Routes: 6.3 /10
Car smelled cigarettes very badly. Reported this to the customer service but didn’t get any response. Customer service was unfriendly.
Toyota Corolla image
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Intermediate | Toyota Corolla or similar

Relevant Reviews on Routes Vancouver Airport

Beck Maggie

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Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Fri, Jun 19, 2020
About Routes: 2.0 /10

Barry Bobby

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Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Sun, Oct 14, 2018
About Routes: 6.0 /10

D.Vasev

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Intermediate | Toyota Corolla or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Fri, Jul 12, 2019
“Really helpful team in getting me to the airport . For pick up I had to wait 40min at airport ;(”
About Routes: 9.0 /10
I got upgraded so needless to say I was very happy with the car . I wish the pick up at airport was faster bs more efficient . On drop off I noticed a huge line up for pick up so I would recommend more staff to service customers
About QEEQ: 10.0 /10
Great offer !!

S.Smith

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Medium SUV | Nissan Rogue or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Tue, Jun 4, 2019
“Quick and easy”
About Routes: 10.0 /10
Great value - really nice staff - car was in great condition.
About QEEQ: 10.0 /10
Easy booking platform - good job!

Si

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Intermediate | Toyota Corolla or similar
Routes
Vancouver Airport(YVR)
Vancouver
Canada
Reviewed: Tue, May 7, 2019
About Routes: 9.3 /10
We waited nearly an hour for the free shuttle. I had to phone 3 times before we were finally picked up. After that the whole process of the car rental was very easy and quick. The counter staff were very friendly and cheerful. The car was not dirty but it could be sparkling instead of dripping with water from the car wash.
About QEEQ: 10.0 /10

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