Did not pick up the car

It was pretty good!

Went smoothly.

The pick up took 2 hours and 10 phone calls. No one gave me a solution and left me waiting outside from 9pm to 11pm after landing . The office people kept apologizing but didn’t solve my issue. Then, the driver said “I never saw you “ and once we were at the counter no compensation was offered even after I asked to add the 2nd driver for free due to all the trouble cause.

Staff were friendly and proficient, although understaffed at counter resulting in a long wait after an already long day.

Worked well.