Good

Renting a car was very convenient and quick. Just sign the contract and watch a traffic regulation video, and you can pick up the car. Originally rented an A4, but got upgraded to a Q5. The car was very new. Returning the car was also easy, just wait for any charges or fines notifications.

Cheaper rental rates, but dont expect the newest car. Nonetheless, vehicle was very well maintained, very clean, and functioned perfectly during our trip. Served its purpose.

Smooth booking as always. However, the price drop protector is set a little too low, and did not trigger when prices dropped. best to manually check.

Damage to back door lock made the car unsecure for duration of our trip, but staff were willing to exchange cars if we had required.probkem vwith only one branch us that there is no chance for on the road assistance easily available once you leave melbourne.

Exceed expectation. Helpful customer service & they provide great explanation. It would be better if Aucar has more branches in other cities in Australia.

Good platform for car rental service. More discount Need to be given for members.

Like: Overall is easy and smooth process, although location is not at airport.