Good experience in everything, very easy to pick up the car and return it

FOX Rent A Car made me wait one-hour and fifteen minutes because my vehicle was not available. They made me wait in the lobby and only when I approached them they made me wait longer until they completed the booking they were handling or I would have waited even longer. They were rude and not organized, a terrible experience.

There were hidden charges that was not included in your price which I am not happy or pleased about. At least rentalcars.com adds fees and taxes to their quotes, so QEEQ is misleading and I now have to question future rentals going forward.

very nice

When I usually rent a vehicle it is either brand new or just about brand new. This vehicle was a 2018 with 54,677 mi. The inside windows mirror and the outside windows and mirror were just plain filthy. I will have a hard time going back to a fox rental.

Fox only had three employees checking people in and it took over an hour to get my rental. The 2017 Dodge Grand Caravans outside appearance was bad with dents, scratches and other damage. The 24 hour roadside assistance and Fox customer service suck. On my last day of vacation, the van broke down. It took over an hour of continuous calling to talk to a representative to get a tow. It took even longer to get a tow truck. I was stuck with my wife and two young children in a not so good area of town where prostitutes and drug addicts were hanging out, but Fox and the 24 hour roadside assistance people acted like they could care less. My family spent over 3 hours before a tow truck came. The final insult was Fox charged me $7.99 per gallon for gas for a total of $99.88 when the van was towed back because it had 3/8 tank of gas. I could go on, but will finish my comments now.

Easyrentcars.com was very easy to book the rental.

Nice car service was ok but I didn’t realise third party insurance wasn’t included in the rental price & loads of hidden extras were charged wouldn’t recommend using them again. Should’ve known better but after a long haul flight it’s easy to get stung big time !!