I would definitely rent a car from Route again.

Everything was perfect except for one thing: The windshield wiper fluid ran out after just a few sprays of fluid. During one drive a bunch of insects hit the windshield and there was not enough fluid to clean it off. I had to stop at a gas station and do it myself.

Routes rental car was great.... but, i was lucky i remembered to bring my own insurance,... otherwise, most likely i wouldn't had been happy purchasing theirs.

Vehicle had major drive line vibration issue. When I returned the vehicle early the staff could not issue a refund and instead directed me to contact their customer service department.

Jeep was full of Sand and seats had what looked like ice cream spilled on them. Jeep was not washed. Looked like it had not been serviced since it was dropped off by the person before us. I have never had such an experience with a rental. Waited at MCO for 45 minutes because we were watching for an EastyRentcars shuttle. After 3 calls, find out it says Routes on it. Then driver never said a word whole way back like he was ticked off?? Girl at counter said the place hired a third party online. Their name is Routes? Wondered why my advanced payment said international charge...Never again.

Like: the car condition, and the staff professionalism
Dislike: the wait for shuttle