Highly Recommeded

Poor

The company is very unprofessional, with only one Chinese staff member managing the store year-round. Due to our flight time, we couldn't refuel the car before returning it and wanted to pay the staff (the only Chinese person) directly for the fuel. Our request was met with various refusals and extremely poor attitude. Furthermore, we were misled that there were no flights at that time from the airport and assured we would arrive on time.

The service was patient and attentive. A quick phone call got us picked up and dropped off at the hotel efficiently. The car pickup was very fast.

All processes are good except GPS was inadequate from dim screen, could not see it.

Provided car is very nice and like new condition. Great experince.