VERY GOOD

It seems the service was provided by a supervisor. They were very patient, and everything has been smooth so far.

High efficiency in processing the order, no waiting, straightforward.

I don't know why, even though I took the full supplemental insurance, the staff at the rental office rudely pointed out that I had no insurance and forced me to sign a waiver agreement, making me anxious while driving these past few days.

A terrible experience!!! I don't understand why the so-called prepayment with basic insurance is completely irrelevant when you arrive. You are forced to add so-called local insurance which doesn't even cover personal injury. Although I eventually resolved it after arguing, how many clueless fellow countrymen got scammed?! In the end, the total cost of my rental was: 6 days rental with basic insurance prepaid for 1055 RMB or 143 USD (personal third-party liability insurance 20 USD per day, full tank of gas 35 USD, taxes). I won't choose this rental agency again. There are two different pricing systems for domestic and international! There's no guarantee or sense of security at all!

Like: Great
Dislike: nothing