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Live chat Email us Service Code: 1321677171
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Will try a different car hire company next time.

Reviewed: Fri, Oct 18, 2019
About Europcar: 5.7 /10
Although it was clean and in good condition, the vehicle I booked, a VW was not the vehicle I was given; a Hyundai. Given the vehicle with virtually an empty tank of fuel, the fuel warning light came on after driving only a couple of kilometres. Arrived at the pick up location but no one was there to drop off the vehicle for me. I had to go back to the hotel to have receptionist contact car hire company to organise another pick up location. I was told no one was there because they couldn’t contact me by phone, although I had been in contact them by e-mail and confirmed the pick up time and location the night before. This wasted nearly 2 hours of my time. I put 2 scratches on the side of the vehicle, which I admit was my fault, and was charged an additional €170. The quote was done over the phone and by text messaging. Not sure if that quote was right but a friend of mine told me it might be too excessive. The money was taken out of my account on the spot but after about 3 weeks, after a couple of e-mails, they did send me the invoice for the repairs.
Economy | Volkswagen Polo or similar

Relevant Reviews on Europcar in Greece

Renee Adolph

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Reviewed: Sat, Sep 28, 2024
About Europcar: 8.0 /10
I picked up the car around 5 PM and it took approximately 40 minutes. The staff member mentioned that flights at this time might be more frequent, resulting in staff shortages. The tire pressure was low because it hadn't been inflated in advance. I felt like I had to keep pushing the staff to handle things for me. Also, the car wasn’t provided with a full tank of fuel, which made it harder to manage the fuel level when returning. The car features CarPlay, auto hold, and a touchscreen, but it does not have a rearview camera.
About QEEQ: 10.0 /10

Dylan Aldridge

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Reviewed: Wed, Jul 17, 2024
About Europcar: 10.0 /10
The staff was very patient. They had a slight accent, but communication was largely fine.
About QEEQ: 10.0 /10

Louise Rosalind

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Reviewed: Wed, Oct 7, 2020
About Europcar: 8.0 /10
No issues
About QEEQ: 8.0 /10

K. Reeves

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Intermediate | Nissan Pulsar or similar
Reviewed: Fri, Aug 30, 2019
“Old Cars, bad service, avoid at all cost”
About Europcar: 3.3 /10
No airport pickup, has to walk 5 minutes to the office. Counter staff was rude. Car was nothing like the one I saw in the pictures. The car condition was terrible, old and dirty with engine sounds. Upon returning the car, they knew exactly where to look for to find an odd chip in the paint job underneath the car, and charged me for the damage. I would not recommend this company one bit even if the rental is free.
About QEEQ: 8.0 /10

A.Kandalepas

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Economy | Volkswagen Polo or similar
Reviewed: Mon, Aug 5, 2019
“Everything was good with the exception of lack of direction to look for the Europcar rep at airport.”
About Europcar: 8.0 /10
Staff at Europcar were amazing. Getting there was confusing due to lack of clear direction at airport to look for Europcar rep.

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