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Live chat Email us Service Code: 1313196217
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Smooth and efficient

Reviewed: Sun, Oct 13, 2019
About Europcar: 9.3 /10
We did not receive the car that we booked for which was the subaru forester. Instead we got a kia sportage which we could have easily booked for lesser price. Other than that, everything went without a hitch
About QEEQ: 10.0 /10
Excellent customer service. Helped me when i needed to retimed my pick up.
Medium SUV | Subaru Forester or similar

Relevant Reviews on Europcar MELBOURNE AIRPORT

Hamiltion O'Connor

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Reviewed: Fri, Jul 12, 2024
About Europcar: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Prudence Kennan

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Reviewed: Fri, Mar 1, 2024
About Europcar: 10.0 /10
Very good
About QEEQ: 10.0 /10

Augus Toby

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Reviewed: Sun, Aug 20, 2017
About Europcar: 10.0 /10
The car rental company is right at the parking lot opposite Terminal 3 of Melbourne Airport. Picking up and dropping off the car is very convenient, and the staff are quite friendly. When they learned that we had a child with us, they provided a car seat for free. When returning the car, make sure to mark the parking lot entrance on the map early. Once you drive into the parking lot, the return point is immediately there. The employee just walked around the car once to complete the check, which was very quick.
About QEEQ: 10.0 /10

Curitis Steele

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Economy | Ford Fiesta or similar
Reviewed: Wed, Aug 16, 2017
About Europcar: 4.0 /10
I booked a child seat through the rental company, but when I arrived at Melbourne Airport, the rental counter said I hadn't reserved it in advance and they didn't have any available on the spot. They told me I had to find a child seat myself before my 2-year-old son could get in the car! I made countless phone calls and searched all over the airport and nearby areas, but couldn't find any child seat rentals or sales. Talking to the rental company's representative over the phone didn't help either. Eventually, the rental company told me to come back the next morning to pick up the car, maybe they would have a child seat, but only 50% chance, and they couldn't guarantee it. Fortunately, the rental company called me later in the evening to inform me that a child seat was available.

Cheng Li

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Medium SUV | Mitsubishi ASX or similar
Reviewed: Tue, Nov 12, 2019
“Good rental experience”
About Europcar: 10.0 /10
Service fast and nicely. The car is in a good condition.
About QEEQ: 10.0 /10
Good experience.

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