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Average price, average car, terrible return process!

Reviewed: Fri, Oct 11, 2019
About FOX RENT A CAR: 5.3 /10
Picking up the car from Fox wasn't hard, there's a shuttle from the airport. Our car had a lot of dings & scratches, but that's not a big deal, it worked just fine. HOWEVER, returning the car was infuriating. They are not located near the other rental car drop-offs, so following signs at the airport for "Rental Car Return" is an exercise in futility (it would have been nice for the staff at Fox to let us know returning the car wasn't sign-posted). We finally found them with out GPS, and while they advertise being open 24 hours, that's only sort of true. We arrived and it took 20 minutes to find a staff person. I finally found someone we could check the car back in with and had to tell other poor customers wandering aimlessly where he was. The car return experience was frustrating.
About QEEQ: 10.0 /10
Compact | Nissan Versa Note 2 Doors or similar

Relevant Reviews on FOX RENT A CAR DENVER AIRPORT

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Jul 3, 2019
“Awful. Waited 2 hours to pickup the car and called in to customer service and was HUNG UP on. SHAME!”
About FOX RENT A CAR: 2.0 /10
NEVER AGAIN will I ever go to Fox. I will tell all of my friends to avoid like the plague and you better bet I will do everything in my power to take scam companies like this down.

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Full-Size | Toyota Camry or similar
Reviewed: Fri, Apr 26, 2019
“Fox service sucks.”
About FOX RENT A CAR: 6.3 /10
Counter staff was absolutely dreadful, I got charged $23 and change from the deposit for...I have no idea what, I didn't want to stand in line for an hour to find out...would not use Fox again. Also, you have to pay for your spouse to drive, so Fox is not as inexpensive as you initially think.

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Large SUV | ford Explorer 7 Seats or similar
Reviewed: Mon, Mar 11, 2019
“Disappointing”
About FOX RENT A CAR: 6.0 /10
The car wasn't cleaned prior to our rental and it was a filth ball. We didn't find out until well on our way to the ski slopes that the rig wasn't 4x4 wheel drive. My bad for not specifying, but who makes a 2-wheel drive full-sized SUV? It defeats the purpose of an SUV. We had to purchase chains for the vehicle to comply with the Colorado Traction Law. Miscellaneous charges of more than $100 showed up on our receipt that were later removed after we called to inquire. The answer was something about computer errors. Highly suspect. Not happy !!
About QEEQ: 7.0 /10

k.pitzele

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Medium SUV | Jeep Grand Cherokee or similar
Reviewed: Sun, Mar 10, 2019
“I had requested an auto with 4 wheel drive. When I called the day before, no one committed.”
About FOX RENT A CAR: 6.0 /10
First of all, there was not much of a line and there were several people working desks. It took us nearly an hour to get our car. It was the slowest process I have ever experienced to rent a car. Then I had requested a 4 wheel drive or equivalent auto, it was not a 4 wheel or equivalent and we were going into the mountains to Steamboat in a blizzard. What was requested was not fulfilled. I would not rent a car from Fox again.

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Compact SUV | Jeep Compass or similar
Reviewed: Thu, Mar 7, 2019
“Exterior filthy, inside ok, service was pretty good.”
About FOX RENT A CAR: 5.7 /10
Car was filthy. Inside was ok. Outside looked like someone went mud running in it and hadn't washed it for months. Counter rep was very nice. Had to wait a while in line. Must have been a peak time.
About QEEQ: 10.0 /10
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