I had requested an auto with 4 wheel drive. When I called the day before, no one committed.

The 2 people at the counter were fine but there were 20 people in line for an hour at “12:30 am “

They were great!!!

I have rented a few times with Fox. They always have a nice shuttle driver and the shuttle is always a short wait. I expect a line when I arrive because of the bargain pricing. I am prepared when I get in line with a credit card that accepts the normal sales tax, airport tax, extra driver fees, and the authorization hold charges. Be smart read the fine print and be ready with the right card and bring your insurance paperwork. I had no pressure for add ons ever. The cars were great. I always fill it up before drop off because I know every rental will charge 7$ a gallon if I dont. Get smart and Auto rental at Fox or anywhere will be fine.

The car was okay. What I didn’t like was that they tried to sell me a toll package that I didn’t need. They said I would based on where I was traveling but I never crossed one toll. That is flat out lying in order to sell more and I don’t appreciate that sort of practice at all!

Easy to book but did have difficulty understanding the agent. Able to get me the price I wanted at last minute.

Ridiculously slow service from pickup at the airport to check in at the counter to waiting for the shuttle after drop off. Not worth whatever money I saved going through Easyrentcars.com

Vehicle was extremely dirty inside and out. Also, for pre-paid fuel option, would give customer's to refuel in case they did not use as much as gas as they thought they would. Everything else was great, thank you.