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Search for GREEN MOTION Car Rentals in London

WILL NEVER EVER BOOK WITH EVEN IF IT WAS FREE

Reviewed: Mon, Oct 7, 2019
About GREEN MOTION: 2.0 /10
Absolutely terrible experience please listen to ALL the bad reviews I didn't and regretted it immediately. I waited nearly 2.5 hours after coming 30 mins early due to reading the reviews about the wait time,I ending up having to reschedule a business meeting. Customer service from one of the customer advisor was nothing less than disgusting an blatantly racist! If you aren't of south asian decent dont bother wasting you time or money. I wish I could remember his name I’m writing this reviews months later.He called south asia man that was behind me forward I pointed out I had been waiting and he then refused to serve me as I had raised my voice, I said I know the reason why he didnt want to serve me he then said you would serve me clearly embarrassed by my intelligence, hos coworker even told him to chill because i would speak to the manager to which he replied he doesnt care!At this point he coworker said he would serve me once he had finished with his customer, the rude one then left to have a cigarettes leaving waiting customers. I was also charge £40 ontop of online price my advise go to eurocar of thrifty its £20 more bt no extra added fee and great customer service I would NEVER GO BACK AGAIN
About QEEQ: 10.0 /10
Volkswagen Polo image
GREEN MOTION
Heathrow Airport T5(LHR)
London
United Kingdom
Economy | Volkswagen Polo or similar

Relevant Reviews on GREEN MOTION London Heathrow Airport

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Compact | Volkswagen Golf or similar
GREEN MOTION
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Sat, Oct 12, 2024
About GREEN MOTION: 10.0 /10
Great to deal with, very helpful
About QEEQ: 10.0 /10

Werner Bloomer

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GREEN MOTION
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Mon, Jul 30, 2018
About GREEN MOTION: 2.0 /10
We booked a Mercedes Vito but were given a Fiat. Later, we upgraded to an automatic Volkswagen Transporter for 7 people. The rental company demanded an exorbitant upgrade fee of 2000 pounds (an extra 190 pounds per day!) which was even more expensive than other companies' rental fees for a 9-seater automatic at the same time! However, since we had already paid for the manual car, we had to upgrade with them... The vehicle already had several scratches, but they weren't all recorded on the inspection sheet. When returning the car, the company charged us an additional 450 pounds for a minor scratch on the roof. It feels like this company exploits customers to claim insurance. Will never use this company again!

Avery Morris

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GREEN MOTION
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Sun, Dec 11, 2016
About GREEN MOTION: 2.0 /10
Very bad experience. Despite having prepaid the full rental fee, they rented out my reserved Mercedes to someone else because I arrived later than planned. They made me pay over 200 pounds more for a Volkswagen instead. Our group of six arrived late at night and had to continue our journey, so we had to accept it. Thankfully, with the assistance of the rental platform after returning to China, it took a month of negotiations with the UK car rental company to recover our loss.
About QEEQ: 10.0 /10

Beacher Leigh

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GREEN MOTION
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Tue, Feb 23, 2016
About GREEN MOTION: 2.0 /10
1. The reception told me that a petrol version car could only go 200 miles on a full tank, whereas a diesel one could go 500 miles. They persuaded me to upgrade to diesel for 60 Euros. When I got to the parking lot, the staff handed me a beat-up 9-seater Volkswagen diesel. I said I had chosen a Mercedes, but they told me that was the only car available in the same class. I was scammed out of 60 Euros. The fuel cap of this car was broken, and it wouldn't close properly. Throughout my trip, many kind locals tried to warn me in various ways, including making me pull over on the highway. 2. Upon returning the car, I was told that I would be charged extra for exceeding 100 miles per day, which was not mentioned during the rental process. Luckily, I had a Chinese friend from the UK with me, and the staff waived the fee.

R.Webb

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Small SUV | Kia Stonic or similar
GREEN MOTION
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Tue, Jan 23, 2024
“Competitively priced rental but inconveniently located depot”
About GREEN MOTION: 7.0 /10
Green Motion is generally very good, but the Heathrow branch is located at the Holiday Inn which is currently being used as an asylum seekers holding area by the government and feels very insecure. Be aware that the depot does NOT open at 06:00 as reported by Qeeq and Green Motion's website but at 07:00. Note also that there is no toilet on site and no shuttle service to/from the airport apart from the hotel Hoppa bus service which is infrequent.
About QEEQ: 10.0 /10

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