Horrifically slow and inefficient pick-up experience

M.Schultz

United States

Reviewed: Wed, Oct 2, 2019

About FOX RENT A CAR: 7.0 /10

The pick-up line was atrocious - even with 4-5 staff at the counter, it took 40 minutes to get to the front. I had a simple pick-up (only driver, online reservation, no extras) and it still took 10 minutes to be done at the counter - it was easily the most frustrating car rental experience I've ever had. The agents all seemed to be trying to upsell every customer on every possible item. The transaction technology was also really sluggish and antiquated - the kiosk I was on crashed halfway through.

About QEEQ: 8.0 /10

Full Size | Toyota Camry or similar

1 days rental

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J.Greene

United States

1 days rental

Intermediate | Toyota Corolla or similar

Reviewed: Tue, Nov 19, 2019

About FOX RENT A CAR: 10.0 /10

Fox was great

About QEEQ: 10.0 /10

J.Somsen

United States

1 days rental

Intermediate | Toyota Corolla or similar

Reviewed: Thu, Nov 7, 2019

“Easy Car Rental with Great Rates!”

About FOX RENT A CAR: 9.0 /10

They were super great!! They were very busy so the wait time was really long to get my vehicle but other than that no complaints. The staff was very friendly and professional.

About QEEQ: 10.0 /10

Booking was very fast and easy to navigate. I recommend downloading the app so you can use the E-Voucher at the pickup counter.

B.Clearman

United States

1 days rental

Economy | Toyota Yaris 2 Doors or similar

Reviewed: Wed, Aug 21, 2019

“Best rate around - customer service prompt and courteous”

About FOX RENT A CAR: 10.0 /10

Upgraded at no additional charge

About QEEQ: 10.0 /10

Will absolutely use again

R.Blair

United States

1 days rental

Full Size Van | Dodge Grand Caravan or similar

Reviewed: Tue, Jun 4, 2019

“mediocre Fox rental cars”

About FOX RENT A CAR: 8.3 /10

We were charged more than what our contract said. It was just $8.00, but it's disappointing to be charged more than what our contract said.

About QEEQ: 9.0 /10

R.Wertkin

United States

1 days rental

Compact | Nissan Versa Note 2 Doors or similar

Reviewed: Mon, Jan 14, 2019

“Good service but lousy car”

About FOX RENT A CAR: 9.0 /10

The car was horrible. The ride was poor. Seemed like a wheel was out of balance. It would start off rough and then even out but 0-50 was not good. Car lacked power and acceleration was not smooth. It was a hard pedal which made feel difficult. There was something wrong with the windshield that caused blinding by oncoming car light at night. I tried to remove it by washing the outside and inside several times but the glare remained.

About QEEQ: 8.0 /10

Horrifically slow and inefficient pick-up experience

Relevant Reviews on FOX RENT A CAR SEATTLE AIRPORT

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