It was an average experience.

Canada

Reviewed: Wed, Sep 25, 2019

About Routes: 6.7 /10

They gave us an upgrade that we didn’t ask for. At first we thought it was good but then later realized the car was too big and also used more gas. Also we forgot an item at the rental and they were not very helpful at helping us find it at the location and responding promptly about it. We still haven’t found it. Also it a bit inconvenient to take the shuttle out and in of the airport to get the car and drop the car. Also the parking at routes was small so we had to be extra careful going in and out. It was too tight.

About QEEQ: 8.0 /10

It was easy to find the car however it would be nice if it made it clear that the rental company was outside airport while booking.

Routes

Vancouver Airport(YVR)

Vancouver

Canada

Medium SUV | Nissan Rogue or similar

1 days rental

Relevant Reviews on Routes Vancouver Airport

Athena Zechariah

Canada

1 days rental

Routes

Vancouver Airport(YVR)

Vancouver

Canada

Reviewed: Sat, May 25, 2024

About Routes: 10.0 /10

It took a long time to pick up the car, but the return process was very quick.

About QEEQ: 10.0 /10

Canada

1 days rental

Full Size | Nissan Pathfinder 7 Seats or similar

Routes

Vancouver Airport(YVR)

Vancouver

Canada

Reviewed: Thu, Nov 7, 2019

“Much Cheaper but our experience was really good.”

About Routes: 9.0 /10

Reviews read were sometimes terrible but the price difference was huge. So we paid for the extra insurance and took a chance and everything was really very good. Apparently Routes rules are really strict so perhaps be careful about the T&C's. We would definitely use again if the prices stay low. They don't actually have any Nissan Pathfinders but the big Dodge was fine.

About QEEQ: 8.0 /10

SRA

Canada

1 days rental

Medium SUV | Jeep Cherokee or similar

Routes

Vancouver Airport(YVR)

Vancouver

Canada

Reviewed: Sun, Sep 29, 2019

“Too many surprise costs when I picked up my car at a time when it is too late to do anything about”

About Routes: 6.7 /10

The price quoted was extremely good however I did not realise that I would have to buy their car insurance as they would not accept any car insurance outside of north america so could not use the global coverage I already had and is accepted by every other rental agency I have ever used in Canada and in the USA. This increased my rental charge by about 65%.

About QEEQ: 8.0 /10

A.Kirchin

Canada

1 days rental

Medium SUV | Nissan Rogue or similar

Routes

Vancouver Airport(YVR)

Vancouver

Canada

Reviewed: Wed, Sep 25, 2019

About Routes: 6.7 /10

It took over an hour for us to be collected and then 40 minutes at the desk when we got there. The car I got was not what I ordered. It was a van, not an SUV. But that was the same for everyone. Nobody got what they asked for. Check in was hectic. The car was dirty and didn’t have a full tank. The website of Routes is not understandable.

About QEEQ: 7.0 /10

It was fine.