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Live chat Email us Service Code: 5690281217
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It was an average experience.

Reviewed: Wed, Sep 25, 2019
About Routes: 6.7 /10
They gave us an upgrade that we didn’t ask for. At first we thought it was good but then later realized the car was too big and also used more gas. Also we forgot an item at the rental and they were not very helpful at helping us find it at the location and responding promptly about it. We still haven’t found it. Also it a bit inconvenient to take the shuttle out and in of the airport to get the car and drop the car. Also the parking at routes was small so we had to be extra careful going in and out. It was too tight.
About QEEQ: 8.0 /10
It was easy to find the car however it would be nice if it made it clear that the rental company was outside airport while booking.
Medium SUV | Nissan Rogue or similar

Relevant Reviews on Routes Vancouver Airport

Dolores Hemingway

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Reviewed: Thu, Aug 15, 2019
About Routes: 4.0 /10
Fast process, car exterior acceptable, but the interior is extremely dirty. The pickup and drop-off location is extremely far from the airport!

Charles Philemon

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Reviewed: Tue, Oct 9, 2018
About Routes: 2.0 /10
We waited over 40 minutes at the airport for the driver to pick us up. When he finally arrived, he first drove to Richmond to handle some personal matters, which resulted in over an hour to get to the rental location. Extremely dissatisfied with the poor service and lack of integrity in communication.

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Economy | Kia Rio or similar
Reviewed: Tue, Oct 1, 2019
“OK”
About Routes: 5.3 /10
The car wasn't the size we ordered but that was OK the car was flithy it hadn't been cleaned since the previous hirers there was a lot of scratches and a serious bump on the wheel which I don't think had been inspected
About QEEQ: 10.0 /10

S.Pattarakijkusol

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Full Size | Nissan Altima or similar
Reviewed: Fri, Sep 6, 2019
About Routes: 8.0 /10
full size car at this location is intermediate size compare with other suppliers.
About QEEQ: 8.0 /10

A.N.

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Medium SUV | Jeep Wrangler or similar
Reviewed: Tue, Aug 6, 2019
“Gave me wrong car”
About Routes: 5.7 /10
After multiple conversations, Routes told me they would give me the car I actually reserved. Even though they were polite, both times they did not call me back as they said they would. Couldn’t even complain at return time as the return experience was horrible and took almost an hour. The car they gave me was fine, but not the car I wanted.
About QEEQ: 10.0 /10

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