Very good experience overall

Excellent

Excellent

The car rental company is very good, the staff is very welcoming, and the entire rental process was great.

Easy pickup, choose from pick of cars in a section at LAX

Easy to book, good pricing

Excellent service at counter and no messing around by staff trying to force extras on me. Staff acted quickly and explained everything I needed to know quickly so I could be on my way fast after a delayed flight. Coice of cars were all excellent and in great condition. We picked the smaller of the ones we could choose from as it would be easier for me to drive and park. Mitsubishi Mirage we picked was in excellent condition and we had no problems with it

Our flight was delayed so I rang Easyrentcars to advise them that we would be almost two hours late collecting our vehicle. the rep on the phone was great and advised me that this would not be a problem and to not worry about it.

counter staff was a bit annoyed with us, we had booked 2 - 15 seater vans and they would not remove the back seat for luggage, wanted us to book another car just for luggage which would have been an extra $1200 USD which we declined and just jammed our luggage over seats etc. we needed to buy a small step to get in and out of the van as it was very high. Alamo were great when we let them know the van had been broken into and we did not have to pay any excess as it was all covered.