FOX RENT A CAR SEATTLE AIRPORT Review: Pickup/Drop-off Excellent, Cleanliness Poor, Customer Service Acceptab......

United States

Reviewed: Thu, Sep 5, 2019

About FOX RENT A CAR: 5.0 /10

We went to pick up the car from Fox Rent a Car and when we arrived at 10AM we were told they didn't have any full size vans/similar cars available that we reserved. After waiting for over an hour, we were then sent to Payless Car Rental who we were told would honor the price and provide us with the correct car. When we got there they told us they only had a standard SUV....after we went down to get it, there was no way our luggage would even fit in the car. So we went back to the counter and another person there was able to finally provide us with a Dodge Grand Caravan which we originally ordered. Will never order from Fox Rent a Car ever again....thought the whole point of reserving a car meant it would be there for us when we arrived.

About QEEQ: 10.0 /10

Full Size Van | Dodge Grand Caravan or similar

1 days rental

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D.shepard

United States

1 days rental

Economy | Toyota Yaris 2 Doors or similar

Reviewed: Wed, Nov 13, 2019

“Fox rental company has slow counter help”

About FOX RENT A CAR: 7.7 /10

They need more help,at the counter. No one should have to wait 60 minutes. The counter help was slow and we were paid in full. Not sure if I would use them again

R.Quiroz

United States

1 days rental

Economy | Toyota Yaris 2 Doors or similar

Reviewed: Sat, Nov 9, 2019

“happy travler”

About FOX RENT A CAR: 10.0 /10

The car was a little used and what I mean is it had ware and that was so nice I did not have to worry about parking it at the store with the small damage already done it was nice not to have to worry that someone might "ding it" it ran like new and it got great gas mileage.

About QEEQ: 10.0 /10

It was easy to get the rental and easy to book

United States

1 days rental

Intermediate | Toyota Corolla or similar

Reviewed: Mon, Apr 1, 2019

“Worst car”

About FOX RENT A CAR: 6.7 /10

The car was a horrible, lots of damages and the engine was producing some noise the whole time

About QEEQ: 10.0 /10

United States

1 days rental

Medium SUV | Jeep Grand Cherokee or similar

Reviewed: Wed, Feb 13, 2019

“Totally sucked.”

About FOX RENT A CAR: 5.3 /10

The car was VERY small. I was led to believe I was getting a Jeep Grand Cherokee 4x4 and I received a Hyundai Santa Fe AWD. I WAS NOT HAPPY AT ALL. I was charged an additional 10.95 per day for my fiancé to be able to drive too. Ridiculous! I WAITED TO GET THE VEHICLE FOR 1.5 hours and then once I received the paperwork, I waited an additional 30 minutes for the car to be brought out. VERY BAD experience. I will NEVER rent from FOX again!

R.Wertkin

United States

1 days rental

Compact | Nissan Versa Note 2 Doors or similar

Reviewed: Mon, Jan 14, 2019

“Good service but lousy car”

About FOX RENT A CAR: 9.0 /10

The car was horrible. The ride was poor. Seemed like a wheel was out of balance. It would start off rough and then even out but 0-50 was not good. Car lacked power and acceleration was not smooth. It was a hard pedal which made feel difficult. There was something wrong with the windshield that caused blinding by oncoming car light at night. I tried to remove it by washing the outside and inside several times but the glare remained.

About QEEQ: 8.0 /10

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