No drama or hassle, would definitely use again.

Dollar were fantastic. Super helpful, understanding and the lady who served me at Stansted was an absolute pleasure to deal with. Had a fantastic car, much better than I booked and paid for, and a wonderful experience.

Need more information emailed about shuttle service and pick up, it wasn't clear where we should wait or what vehicle to look for, so took us a long time and to-ing and fro-ing and asking questions to find shuttle pick up. Would be better to include more detailed information in info sent prior to pick up.

Dollar was very nice but took 30 min to do paperwork and bring car out. Much too long for prepaying. The counter person was very nice for too slow.

The car we were offered was a seven seater but the rear seats were basically children's seats. I had to upgrade to a larger model for an additional £80. The customer service representative didn't give a damn about us just getting the money. POOR AT BEST.

Like: Very friendly but eficient staff, free upgrade, no hidden charges, no waiting, quick and friendly transfer to airport
Dislike: nothing could be improved!