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Search for Dollar Car Rentals in Birmingham

Great car but poor service from thrifty

Reviewed: Fri, Aug 9, 2019
About Dollar: 8.3 /10
The car was in excellent condition. I actually picked this car up from the Thrifty Birmingham branch. Staff were not helpful at all. They required several documents, it's not really a smooth and easy process. Also when taking the car back, it seemed like the guy was trying to find any excuse to not give me back my deposit. He first started with saying the tyre pressure was low and then suggested my petrol was low. It took him over an hour for him to give me my deposit back. Extremely poor service.
About QEEQ: 10.0 /10
Easy to book, no issue with easyrentcars.com
BMW 1 Series image
Dollar
Birmingham
United Kingdom
Compact | BMW 1 Series or similar

Relevant Reviews on Dollar in United Kingdom

Miles Judson

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Dollar
Edinburgh Airport(EDI)
Edinburgh
United Kingdom
Reviewed: Fri, Sep 20, 2019
About Dollar: 2.0 /10
Didn't get any car, and money was deducted.

E.Roscoe

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Economy | Ford Fiesta or similar
Dollar
London Stansted Airport(STN)
London
United Kingdom
Reviewed: Tue, Feb 4, 2020
“No problems great car”
About Dollar: 7.7 /10
yes all good
About QEEQ: 8.0 /10
My daughter told me about you and will use you again

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Economy | Ford Fiesta or similar
Dollar
London Stansted Airport(STN)
London
United Kingdom
Reviewed: Wed, Jan 1, 2020
“Other than shuttle and pick up, really great experience.”
About Dollar: 8.7 /10
Dollar were fantastic. Super helpful, understanding and the lady who served me at Stansted was an absolute pleasure to deal with. Had a fantastic car, much better than I booked and paid for, and a wonderful experience.
About QEEQ: 8.0 /10
Need more information emailed about shuttle service and pick up, it wasn't clear where we should wait or what vehicle to look for, so took us a long time and to-ing and fro-ing and asking questions to find shuttle pick up. Would be better to include more detailed information in info sent prior to pick up.

R.Walker

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Mini Van | Citroen C4 Grand Picasso 7 Seats or similar
Dollar
Aylesbury
United Kingdom
Reviewed: Wed, Sep 4, 2019
“No drama or hassle, would definitely use again.”
About Dollar: 10.0 /10
Staff were very helpful and friendly. The car was clean and the condition was excellent.
About QEEQ: 10.0 /10
Brilliant service! Easy online booking, we received the confirmation email straight away. Prompt response to queries.

E.Tan

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Economy | Ford Fiesta or similar
Dollar
Edinburgh
United Kingdom
Reviewed: Tue, May 28, 2019
“Exorbitant charges for scratches on car tire”
About Dollar: 2.0 /10
Exorbitant charges for scratches on car tire
About QEEQ: 8.0 /10

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