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Live chat Email us Service Code: 5781181263
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Search for Dollar Car Rentals in Birmingham

Great car but poor service from thrifty

Reviewed: Fri, Aug 9, 2019
About Dollar: 8.3 /10
The car was in excellent condition. I actually picked this car up from the Thrifty Birmingham branch. Staff were not helpful at all. They required several documents, it's not really a smooth and easy process. Also when taking the car back, it seemed like the guy was trying to find any excuse to not give me back my deposit. He first started with saying the tyre pressure was low and then suggested my petrol was low. It took him over an hour for him to give me my deposit back. Extremely poor service.
About QEEQ: 10.0 /10
Easy to book, no issue with easyrentcars.com
BMW 1 Series image
Dollar
Birmingham
United Kingdom
Compact | BMW 1 Series or similar

Relevant Reviews on Dollar in United Kingdom

Janet Bob

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Dollar
Manchester Airport(MAN)
Manchester
United Kingdom
Reviewed: Fri, Aug 10, 2018
About Dollar: 6.0 /10

Sibyl Occam

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Dollar
Heathrow Airport(LHR)
London
United Kingdom
Reviewed: Fri, Nov 21, 2014
About Dollar: 10.0 /10
Efficient and high-quality service. I originally booked a small Ford but was upgraded to a Mercedes for free. Drove nearly 2000 kilometers and the fuel cost was even lower than in my country...
About QEEQ: 10.0 /10

M.Sheridan

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Economy | Ford Fiesta or similar
Dollar
Glasgow Airport(GLA)
Glasgow
United Kingdom
Reviewed: Thu, May 16, 2019
“Second time using EasyRentCars & extremely happy both times”
About Dollar: 10.0 /10
I spoke with 2 different persons at Customer Services and both were extremely helpful and resolved my query promptly
About QEEQ: 10.0 /10
Easy to book and competitive pricing.

U.CHANDARIA

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Luxury | BMW 5 Series or similar
Dollar
Watford
United Kingdom
Reviewed: Sun, Sep 23, 2018
“Thrifty is my very regular local car hire !”
About Dollar: 8.4 /10
Like: Well I have been happy with Thrifty from day one .. Been hiring them for a while now
Dislike: No comments here

J.Manz

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Intermediate | Hyundai i40 or similar
Dollar
Wolverhampton
United Kingdom
Reviewed: Tue, Jan 2, 2018
“Best car hire experience ever!”
About Dollar: 10.0 /10
Like: Very friendly but eficient staff, free upgrade, no hidden charges, no waiting, quick and friendly transfer to airport
Dislike: nothing could be improved!

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