The staff are efficient and courteous. However, the pickup location for the shuttle has changed. Now it's at the international departure shuttle waiting area, no need to go underground.

The car rental price was very low, unbeatable value.

Not enough staff with over booking that makes the pickup process very slow.

Routes staff were very helpful. One piece of feedback is about winter tires and chains, it didnt come up in the conversation during pick up and turned out they are required by law in many areas of British Colombia during winter. Not having them results in fines, Would be good for the staff to highlight this. OR for the Easyrent website to also highlight this and offer it as an option.

I got an excellent deal through and was very pleased with their service AAA+

Good, easy to use service, highly recommend