Presque 2h pour récupérer le véhicule et manque de clarté concernant la franchise à 0
Plus jamais Europcar
France
Reviewed: Sun, Aug 25, 2019
About Europcar:7.3/10
Nous avons attendu presque 2 heures pour récupérer notre véhicule, avec 2 enfants et étant prétendument en file "prioritaire". Aucune vérification du véhicule effectuée par EuropCar lors de sa récupération. On nous a proposé une upgrade vers un véhicule "offre spéciale super interessante": plus de 2 fois plus cher pour avoir un véhicule de catégorie supérieure: scandaleux !
When picking up the car, I asked the staff for a newer vehicle, but the car I received had nearly 80,000 kilometers on it and was covered in scratches. Additionally, there was an upsell attempt during pickup.
There is a dedicated building for car rentals outside Nice Airport, with several rental companies having counters inside. Europecar seems to be the most popular in France as the queue was the longest. We waited almost an hour to get our car. The staff, however, were quite friendly. Overall, we were quite satisfied.
Very good experience being made easy by professional service from the reception desk.
About QEEQ:10.0/10
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Presque 2h pour récupérer le véhicule et manque de clarté concernant la franchise à 0
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