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Search for Routes Car Rentals in Chicago

Excellent price but service at the counter was very poor in checking out and in returning the vehic

Reviewed: Sat, Aug 24, 2019
About Routes: 7.0 /10
Routes did not have the vehicle I ordered. I was forced to take a smaller vehicle than my needs required. I got a very inexperienced counter person who was receiving no help from the other staff. It took a lot longer than It should have. Parking lot was very packed with cars. No room in the lot.
About QEEQ: 10.0 /10
Dodge Grand Caravan image
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Full Size Van | Dodge Grand Caravan or similar

Relevant Reviews on Routes Chicago Airport

D.Misch

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Intermediate | Toyota Corolla or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Sat, Nov 9, 2019
“Unpleasant pickup process.”
About Routes: 8.7 /10
Did not realize car pickup occurred at site remote from main rental car pickup site. Too much additional time involved! Also, long wait once arrived at Routes rental pickup site. Also, learned at pickup site that insurance card had to be provided. Not made clear enough at time of booking, and did not print out with pickup instruction sheet.
About QEEQ: 8.0 /10

M.Morris

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Medium SUV | Jeep Wrangler or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Tue, Sep 24, 2019
“Th best”
About Routes: 9.3 /10
Went great for everything
About QEEQ: 10.0 /10
Easy and quick

reachglen

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Intermediate | Toyota Corolla or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Fri, Apr 26, 2019
“Routes value for money”
About Routes: 8.0 /10
This location seems totally unprofessional and unorganized. There are cars everywhere. It also is an airport parking location for paid customers. Be prepared to spend some time here and also unlike the other major car rentals, this drop off requires you to stand in the line again to return a vehicle.
About QEEQ: 10.0 /10

D.King

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Economy | Toyota Yaris or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Thu, Apr 4, 2019
About Routes: 8.3 /10
The shuttle told awhile for pick up. And it took a while to pick up my rental car due to low staff
About QEEQ: 9.0 /10

Y.Ng

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Intermediate | Toyota Corolla or similar
Routes
Chicago O`Hare Airport(ORD)
Chicago
United States
Reviewed: Thu, Mar 21, 2019
“Everything was fine but the counter staff at pickup was quite rude, acted annoyed at questions.”
About Routes: 8.0 /10
More polite counter staff would make a big difference.
About QEEQ: 8.0 /10

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