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Jeep Wraangler is no Rogue

Reviewed: Fri, Feb 15, 2019
About Routes: 8.7 /10
Routes is off-site and not in the new car rental building at ORD. It was not difficult to get to, but required a second van trip. Person behind the counter seemed anxious to leave and not very friendly, but the process was smooth and efficient. A Jeep Wrangler was substituted for the Rogue. It is very boxy and not fun to drive as it was very windy. When we got the car, no one volunteered to go over the controls and features. However, when asked, one outside worker did a pretty good job of showing them. It is easier to get in and out of Routes than it is the car rental building at ORD.
About QEEQ: 7.0 /10
Medium SUV | Nissan Rogue or similar

Relevant Reviews on Routes Chicago Airport

Wayne Raymond

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Reviewed: Sat, Jun 16, 2018
About Routes: 2.0 /10

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Medium SUV | Nissan Rogue or similar
Reviewed: Fri, Aug 9, 2019
About Routes: 7.3 /10
Penalty for the gas (half tank instead of 3/4) was very high
About QEEQ: 8.0 /10

UNHAPPY EX-CUSTOMER

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Full Size Van | Dodge Grand Caravan or similar
Reviewed: Wed, May 8, 2019
“I WILL NEVER AGAIN USE EASYRENTCARS.COM EVEN IF THE RENTAL IS HALF THE COST”
About Routes: 2.7 /10
THE STAFF LACKED TRAINING IN ALL ASPECTS OF AUTO RENTAL AND CUSTOMER SERVICE. IT WAS OBVIOUS THEY HATED THEIR JOBS AND CUSTOMERS.

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Medium SUV | Nissan Rogue or similar
Reviewed: Tue, Apr 2, 2019
“Terrible and Inefficent Pickup and Return Process”
About Routes: 4.0 /10
I'm 65 yrs. old and this was the worst, most inefficient pickup and return process I have ever experienced.
About QEEQ: 8.0 /10

E.Whittle

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Economy | Toyota Yaris or similar
Reviewed: Tue, Mar 12, 2019
“Miserable agents and faulty car.”
About Routes: 7.3 /10
I would have to begin EVERY day with stopping for air for one tire. By the end of each day the same tire was flat again. I called to extend my rental, yhr first lady was busy and said she would call me back but she didnt. I called again an hour later anf the second make promises that the price was the same and everything was set. The next day a man calls me and said the car was due nack yesterday and now I have to pay $3 a day extra for thr extension fee.
About QEEQ: 10.0 /10

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