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Great, after initial problems picking up the car.

Reviewed: Thu, Aug 22, 2019
About ACE Rental Cars: 8.3 /10
The first car offered was a larger one than we booked- we asked to change to the car we booked (Toyota Corolla hatch). A Hyundai 30 was offered, which we accepted. However there were some technical problems with the car and the service officer had to find another one. 3 cars and more than 1 hour from arriving at the pick up point. The customer service was fine, it appears there may be a quality assurance problem. The drop off went extremely well. All customer service staff were very polite and helpful.
About QEEQ: 8.0 /10
Economy | Toyota Corolla Hatchback or similar

Relevant Reviews on ACE Rental Cars Melbourne Airport

Scott Tate

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Reviewed: Sun, Feb 25, 2024
About ACE Rental Cars: 10.0 /10
Very enthusiastic and thoughtful, they even helped me get a larger car.
About QEEQ: 10.0 /10

Yean kwong Alex tan

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Small SUV | Nissan Qashqai or similar
Reviewed: Sat, Mar 6, 2021
About ACE Rental Cars: 10.0 /10
No comment
About QEEQ: 10.0 /10

E.Jones

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Intermediate | Toyota Corolla or similar
Reviewed: Mon, Nov 11, 2019
About ACE Rental Cars: 9.3 /10
The car was amazing, absolutely loved it. Procedure around when and how excess is payable would have been great before picking up the vehicle not after.
About QEEQ: 10.0 /10
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S.Weiss

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Medium SUV | Kia Sportage or similar
Reviewed: Wed, Sep 18, 2019
“Everything was great!!!”
About ACE Rental Cars: 10.0 /10
Just found it difficult trying to get thru to someone on the phone. Overall a great experience!!

M.Reed

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Economy | Toyota Corolla Hatchback or similar
Reviewed: Tue, Feb 5, 2019
“Everything was great”
About ACE Rental Cars: 9.3 /10
Everything was great
About QEEQ: 10.0 /10

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