The staff was friendly and efficient. The car inspection was fairly casual, taking about a minute to check for major issues before immediately refunding the deposit. Very high efficiency. The car provided was a hybrid Corolla, which is incredibly fuel-efficient and has great luggage capacity.

The car was in a good shape but was dirty from the inside.

Happy with the overall customer service. You might not get the car you order but will get a similar one. At least, leave 30mins to 1 hour for shuttle service time+paperwork.

I asked the easyrentcars to change my dropoff and pickup times as I used the default times mistakenly. I haven't heard from them until now after one week of my trip.

Car was great. Perfect for our interstate drive

Counter staff not very friendly, car was not clean inside.