Very friendly stuff at the car rental place. I booked a compact class but this type of car has not been available at the pickup location and I was offered no alternative. Furthermore as I hit a bumper, the official seat dealership has listed the damage by 200 euro and the car rental company charged around 470 euro for this damage.
Surprice nous a fait attendre 1 heure à l'aéroport
Personne ne répond au téléphone
Ils nous a été fait du chantage pour repayer une deuxième assurance car le plafond e la CB ne couvrait pas le montant de la garantie de 1500€.
Au final au lieu de 30€ nous avons payé 120€ montant que nous aurions payé avec une autre société sans avoir tous ces désagréments.
Plus jamais
“Worst rental company. Overall review on easyrentcars does not reflect quality of rental company.”
About SURPRICE RENT A CAR:4.0/10
Worst rental car place. Terrible customer service. So many hidden fees that were not made aware when booking through easyrentcars. Hidden fees cost me just under 100 euros to pick up the car and more hidden fees when dropping it off. Never choose surprice rent a car, its cheap on easyrentcars but they will make their money off you one way or another.
Good car but wait a bit long for pick up as only 2 staff working
About QEEQ:10.0/10
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