SURPRICE RENT A CAR Faro Airport Review: Pickup/Drop-off Acceptable, Cleanliness Acceptable, Customer Service A......

C.Parsons

Portugal

Reviewed: Mon, Apr 8, 2019

About SURPRICE RENT A CAR: 4.0 /10

The car was old and in poor condition. The Full/Full agreement was not honoured even though i was able to produce the paperwork. On pick up the counter staff were abrupt and unhelpful. The car had several dings and dents that were not recorded which is not good. There was no Air conditioning in the car. On drop off they were such more helpful but it did take a long time

Mini | Peugeot 108 or similar

1 days rental

Relevant Reviews on SURPRICE RENT A CAR Faro Airport

S.Brown

Portugal

1 days rental

Compact | Ford Focus or similar

Reviewed: Sun, Aug 4, 2019

About SURPRICE RENT A CAR: 10.0 /10

Staff where very welcoming happy to help car where very clean and well maintained

About QEEQ: 10.0 /10

Prices are fantastic

A.Gibb

Portugal

1 days rental

Compact | Fiat 500l or similar

Reviewed: Thu, Jun 27, 2019

“Easy”

About SURPRICE RENT A CAR: 10.0 /10

We booked 2 cars and the whole experience flowed without a hitch. A+++++

About QEEQ: 10.0 /10

First class service, great operation, no improvements needed just keep doing it

S. Pristavu

Portugal

1 days rental

Compact | Fiat 500l or similar

Reviewed: Sat, Jun 15, 2019

“Probably the worst experience”

About SURPRICE RENT A CAR: 6.0 /10

Worst experience in the past 10 years. I was refused to pay by debit card and given no option but to buy again the insurance at double the price I already paid online- €15/day because I didn't have a credit card. Charged an out of hours fee for dropping off the car before 8:00. Pushed into hiring a tag for motorway at €1.85/day when I had to pay the tolls anyway and could have done without it as you could pay with cash or card at pay points. I felt bullied and ripped off. Only had a Toyota Aygo with no cruise control, no parking sensors no key remote lock, but I paid the price for a large premium car. Never ever will use this company nor reccomend to anyone.

About QEEQ: 10.0 /10

The booking was all right- all good and thank you for all the options and smoothness of the booking.