Took too long to pick up. The gear shift box kept popping open. 5th gear was awkward

The car was clean but the fuel tank wasn't full. The car company argued that it was same to same when the booking document clearly mentioned that it is full to full. The staff at drop-off was quite helpful

The car company didn't follow the full to full fuel policy of Qeeq

I had to purchase insurance because the deposit was too high (over 3000€)...so I paid double the price of the rent :/

Price droped, I saved 17€

L’agence nous a attribué une Toyota Yaris qui est un véhicule plus petit qu’une Polo ou une seat. Du coup, avec 3 personnes et 1 bébé, nous avions peu d’espace pour nos valises et les accessoires bébé (siège auto, lit parapluie). Nous avons demandé à nous attribuer un autre véhicule de la même catégorie mais notre demande a été réfutée. Le personnel nous a répondu de prendre une gamme au dessus et donc de payer plus cher. Du coup, je ne suis pas vraiment satisfaite de Surprice rente qui a été peu compréhensif sur la situation

Rien à dire sur Easyrentcars. La réservation s’est faite rapidement et nous n’avons rencontré aucun problème

temps d'attente long pour récupérer la voiture et accueil désagréable

Surprice rent a car, is a pressure selling company. The car collection is from an of site location and not on the airport. We had to wait for a bus to take us to another location. The staff I was on that day were rude. There only aim was to add services. In my case I had to rent a tag system for tolls. I was not told of the cost. While I was collecting my car, I saw a family harassed into buying additional insurance and services. At the end with reluctance the family paid an extra $925 US Dollars. The car I recieved was not a golf but a Toyota Auruis. All the cars had some bodywork damage. I decided to return my car a day earlier. I went to the return address which is 15 minutes away from the airport. I arrived just before 8pm, but I was waiting for 30 minutes plus to speak to an advisor. There were 2 on duty. As soon as he finished I told him I want to return the car earlier. He told me I have to pay 35 Euro. I refused and returned the following day.